Key Tender Details

Required Details and Eligibility Table

Scope of Work

The selected Training Provider will be responsible for implementing short-term skill training for the Back Office Associate – Financial Services job role under MMDUP Phase III. The scope includes:

Training unemployed youth in West Tripura as per the relevant Qualification Pack and National Occupational Standards; arranging trainers with valid Training of Trainers certification; maintaining training infrastructure as per NSDC/SSC norms; preparing detailed session plans and OJT plans; mobilising eligible candidates; conducting training with biometric attendance and monitoring compliance; coordinating assessment and certification; ensuring placement outcomes; and submitting required reports, photographs, attendance, placement proofs, and claim documents as per the payment milestone requirements.

The Training Provider must also ensure at least 75% placement of certified candidates in wage employment or self-employment to claim the placement-based tranche.

Pre-Qualification and Eligibility Criteria

Eligible Training Providers must meet the following conditions:

The bidder must be a legally registered entity such as a Company, LLP, Firm, Society, Trust, Proprietorship, Government Department, Autonomous Body, or valid registration certificate holder under applicable laws.

The Training Provider must have a minimum of three financial years of continuous and active experience in the Indian skill development ecosystem, especially in implementing government, PSU, CSR, or self-funded skill development programmes.

The bidder must submit documentary evidence such as work orders, office orders, MoUs with government departments or reputed organisations, and work completion certificates.

The Training Provider must have or submit valid Letters of Intent from employers or placement agencies. Such employers should be registered under MCA/MSME or applicable laws, have valid workforce operations for at least three years, be profit-making for the last three financial years, and commit to retaining placed candidates for at least one year.

Training centres must be located within Tripura and must comply with NSDC/SSC infrastructure norms. Ownership or lease documents, infrastructure readiness documents, and geo-tagged photographs are required.

Trainers must hold valid job-role-specific ToT certificates issued by the respective Sector Skill Councils.

The bidder must comply with statutory requirements including PAN, GST, ESIC, EPFO where applicable, Income Tax returns for the last three years, audit reports for the last three years, and other relevant compliance documents.

Financial Criteria and Payment Guidelines

The tender document does not specify minimum average annual turnover or net worth criteria. However, bidders are required to submit financial and statutory compliance documents, including Income Tax returns and audit reports for the last three years.

The estimated project cost is ₹5,61,925. The cost norms include:

Training cost: ₹36.85 per hour per candidate
Refreshment for non-residential training: ₹100 per day per candidate
Residential charges: ₹375 per day per candidate, where applicable
Conveyance: ₹2,000 for non-residential candidates who pass the assessment
Assessment cost: Up to ₹1,200 per candidate for NSQF courses and up to ₹1,000 per candidate for non-NSQF courses

Payment will be linked to milestones:

20% upon batch commencement
20% upon successful certification
60% placement-based payment, subject to placement of at least 75% of passed candidates and submission of valid placement proofs

Tender Fee and EMD

The tender fee is ₹1,500, non-refundable. The Earnest Money Deposit is ₹22,477, refundable as per tender conditions. Both Tender Fee and EMD are to be paid electronically through the online payment facility available on the Tripura e-Procurement portal.

No clear EMD exemption provision is mentioned in the reviewed document. Bidders should confirm exemption applicability, if any, from the e-Procurement portal or tendering authority.

Submission Guidelines

Bidders must participate through the Tripura e-Procurement portal. A valid Class III Digital Signature Certificate is required for online bidding. Bidders must enrol on the portal and obtain login credentials before submission.

All required documents should be scanned and uploaded in PDF format as part of the bid. Bidders may resubmit bids before the closing deadline, and only the latest submitted bid will be considered for evaluation.

The proposal must strictly follow the formats provided in the tender document. Any deviation, incomplete information, unsigned documents, misrepresentation, or fraudulent submission may lead to rejection, disqualification, forfeiture of EMD, cancellation of bid, or blacklisting.

Important Dates and Deadlines

Evaluation Criteria

Technical proposals will be evaluated on a 100-mark scale. A proposal may be rejected if it fails to achieve the minimum technical score of 60 out of 100. Key evaluation parameters include:

Document Checklist

Bidders should prepare and upload self-attested copies of the following documents:

1. Legal registration certificate of the entity
2. PAN, GST, and other applicable legal registration documents
3. Work orders, office orders, or MoUs from previous projects
4. Work completion certificates
5. Valid NSDC registration of the Training Provider
6. SMART NSDC accreditation certificate for training centres
7. Trainer ToT certificates for proposed job role
8. Placement proof showing at least 75% placement in the last three years
9. Valid Letters of Intent from employers or placement agencies
10. Training centre ownership or lease agreement
11. Infrastructure readiness documents
12. Geo-tagged photographs of training centres
13. Trainer resumes and qualification documents
14. Residential facility details, if applicable
15. Detailed session plan for 450 hours, where applicable as per tender format
16. OJT plan of 120 hours, including job-role-wise framework and proposed OJT locations
17. Project Application Form – Annexure I
18. List of job roles proposed – Annexure II
19. Self-declaration of compliance with eligibility – Annexure III
20. Cover letter on letterhead – Annexure IV
21. Self-declaration for authenticity and compliance – Annexure V
22. Affidavit on letterhead – Annexure VI
23. Any other supporting evidence for claims made in the proposal.