Key Tender Information

Requested Tender Requirement Table

Scope of Work

The selected training service provider will deliver an advanced online weekend programme on Generative AI and Agentic AI. The curriculum is structured for 32 weeks, with 96 live hours and approximately 3 hours per week as per the scope document. The course should be suitable for professional learners and should cover both conceptual foundations and applied implementation.

Programme Curriculum

Module 1: Foundations of GenAI & LLMs

This module covers AI and deep learning essentials, neural network foundations, transformer architecture, attention mechanisms, tokenisation, embeddings, positional encoding and working with foundation models such as GPT, Gemini, LLaMA and Mistral.

Module 2: Advanced Prompting & RAG Systems

The module focuses on advanced prompt engineering, tool-calling, retrieval-aware prompts, safety prompts, failure handling, RAG fundamentals, chunking, retrieval architectures, vector databases, hybrid search, re-ranking and RAG evaluation.

Module 3: LLM Fine-Tuning & Alignment

This section includes fine-tuning fundamentals, deciding between prompting, RAG and fine-tuning, parameter-efficient fine-tuning methods such as LoRA and QLoRA, dataset preparation, training runs, evaluation and hands-on review.

Module 4: Multimodal & Agentic AI

The programme includes multimodal foundations, vision-language models, image generation, text-image understanding, agentic AI systems, planning, tool use, memory, orchestration and multi-agent workflow concepts.

Module 5: Deployment, Optimisation & AI Safety

The final module covers production-grade RAG and agent orchestration, model serving, API development, vLLM-style serving concepts, FastAPI, containerisation, monitoring, performance baselines, responsible and trusted GenAI, privacy, hallucination handling, cost control, internal governance and an industry capstone project.

Pre-Qualification Criteria

Bidders should meet the minimum eligibility and technical requirements specified in the bid. The key pre-qualification criteria include:

1. The bidder should have a minimum average annual turnover of ₹10 lakh during the last three years.
2. The bidder should have at least 3 years of past experience in the same or similar services.
3. Similar service experience is mandatory.
4. MSE and DPIIT-recognised Startup bidders may claim partial relaxation in turnover and experience, subject to submission of valid supporting documents.
5. The bidder should not be under liquidation, court receivership, similar proceedings or bankruptcy.
6. The service provider must have an office located in the state of the consignee and must submit documentary evidence.
7. The bidder must provide a dedicated or toll-free telephone number for service support.
8. The bidder must provide an escalation matrix for service support.
9. The bidder must submit all required documents on the GeM portal within the prescribed deadline.

Experience Criteria

The bidder must demonstrate successful execution or completion of similar services over the relevant period. The bid allows the following experience combinations:

Based on the estimated bid value of ₹2,99,720, the indicative work-value thresholds are approximately:

Financial Criteria

The bidder should have a minimum average annual turnover of ₹10 lakh for the last three years. Documentary proof such as certified audited balance sheets or a certificate from a Chartered Accountant / Cost Accountant should be uploaded with the bid.

For MSE and Startup bidders, partial relaxation is available as per the bid conditions, reducing the turnover requirement to ₹5 lakh and the experience requirement to 2 years, subject to valid supporting documents.

Tender Fee, EMD and ePBG

No tender fee has been specified in the uploaded bid document. The EMD requirement is marked as No, meaning bidders are not required to submit EMD for this bid.

However, the successful bidder will be required to comply with the ePBG condition. The bid specifies an ePBG of 3% for a duration of 10 months, with State Bank of India listed as the advisory bank. The performance security, wherever applicable, should be in favour of the stated beneficiary authority.

Evaluation Criteria

The technical evaluation carries 100 marks and is divided into two major parameters:

Type of Institute Scoring

Course Material Scoring

Institutions scoring more than 70 marks in technical evaluation will be shortlisted for further evaluation. The bid follows a QCBS framework with a 70:30 technical-financial weightage.

Submission Guidelines

Bidders should submit their bids online through the GeM portal before the closing date and time. Since this is a two-packet bid, technical and financial documents should be submitted in the appropriate sections. Price-related information should be included only in the financial bid.

Bidders should ensure that all eligibility, experience, turnover, technical and support documents are uploaded clearly and correctly. If any bidder seeks exemption or relaxation under MSE or Startup provisions, supporting documents must be uploaded for buyer evaluation.

The bid document also states that documents uploaded by bidders may be visible to other participating bidders after login, including documents submitted as part of clarification or representation during the bid process.

Important Dates

Document Checklist

Bidders should prepare and upload the following documents:

1. Experience criteria documents.
2. Work orders, completion certificates or contracts for similar services.
3. Bidder turnover documents.
4. Certified audited balance sheets or CA / Cost Accountant certificate.
5. Certificate requested in ATC.
6. OEM Authorisation Certificate, if applicable as per GeM bid requirement.
7. OEM annual turnover document, if applicable as per GeM bid requirement.
8. Additional Document 1 requested in ATC.
9. Additional Document 2 requested in ATC.
10. Additional Document 3 requested in ATC.
11. MSE registration / Udyam certificate, if relaxation is claimed.
12. DPIIT Startup recognition certificate, if Startup relaxation is claimed.
13. Undertaking that bidder is not under liquidation, court receivership, similar proceedings or bankruptcy.
14. Documentary evidence of office availability in the state of the consignee.
15. Dedicated / toll-free service support telephone number.
16. Escalation matrix for service support.
17. Course material aligned with the complete Scope of Work.
18. Financial document indicating price breakup.
19. Any other document required on the GeM portal at the time of submission.