Pre-Qualification Criteria
Key Tender Details
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Particular
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Details
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Bid Number
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GEM/2026/B/7438492
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Tender Published Date
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05 June 2026
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Buyer Organisation
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Indian Air Force
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Ministry / Department
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Ministry of Defence / Department of Military Affairs
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Tender Category
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Government Tender / GeM Services Tender
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Service Category
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Custom Bid for Services – Psychological Counsellor
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Similar Category
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Manpower Outsourcing Services – Minimum Wage
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Location of Service
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Air Force Station Kasauli, District Solan, Himachal Pradesh – 173204
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Contract Period
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1 Year
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Estimated Bid Value
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₹2,45,650 inclusive of taxes
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Bid Type
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Two Packet Bid
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Evaluation Method
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Total value-wise evaluation
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Reverse Auction
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Enabled
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Bid Offer Validity
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180 days from bid end date
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Bid Submission End Date
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15 June 2026, 11:00 AM
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Bid Opening Date
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15 June 2026, 11:30 AM
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Pre-Bid Meeting
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Not mentioned in the attached bid document
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Submission Mode
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Online through GeM portal
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Grievance Email
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buycon35.iaf.bidar@gembuyer.in
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Scope of Work
The selected contractor will provide Psychological Counsellor services at Air Force Station Kasauli. The key scope includes:
- Providing OPD counselling services three visits per week, normally on Tuesday, Thursday and Friday, or as required by the buyer.
- Delivering around 12 visits per month, with working hours from 0800 hrs to 1600 hrs.
- Providing counselling services for inpatients whenever required.
- Ensuring that if the counsellor is absent or on emergency leave on a scheduled OPD day, the next working day will be treated as the OPD day.
- Ensuring client and patient satisfaction, as service may be terminated in case of dissatisfaction.
- Working under the overall command and control of the Station Commander / Senior Medical Officer, Air Force Station Kasauli.
- Making own transport arrangements, as no vehicle will be provided for pickup or drop of the counsellor.
- Maintaining statutory registers such as muster roll, wage register, deduction register, fine register, overtime register, attendance register and advance register.
Eligibility Criteria for Counsellor
The deployed Psychological Counsellor should have suitable professional qualifications, including:
- MA Psychology; or
- Master in Social Work (MSW); or
- Experience in Clinical Psychology; or
- Experience in Psychiatric Social Work.
Bidder Eligibility and Qualification Criteria
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Requirement
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Details
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Minimum Average Annual Turnover
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₹6 lakh as per GeM Bid Details. Note: One attached SOW/corrigendum page mentions ₹8 lakh annual turnover certificate; bidders should verify the final applicable condition on GeM before submission.
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Net Worth Requirement
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No specific net worth amount mentioned. Bidder must submit an undertaking that it is not under liquidation, court receivership, similar proceedings or bankruptcy.
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Minimum Experience
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3 years of same / similar services.
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Similar Service Experience
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Required.
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Past Experience Requirement
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Similar services should have been executed for Central / State Government organisation / PSU or similar eligible buyers.
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MSE Relaxation for Turnover / Experience
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No.
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Startup Relaxation for Turnover / Experience
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No.
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MSE Purchase Preference
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Yes, purchase preference available within L1 + 15%, subject to GeM/MSE eligibility.
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Office Location Requirement
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Service provider’s office must be located in the state of buyer / consignee and documentary proof must be submitted.
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Labour Compliance
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Compliance with labour laws, minimum wages, EPF, ESI and statutory social security provisions is mandatory.
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Similar Work Experience Requirement
The bidder must have completed similar services during the current and last three financial years. The experience may be demonstrated through:
- Three similar completed services costing at least 40% of the estimated cost each; or
- Two similar completed services costing at least 50% of the estimated cost each; or
- One similar completed service costing at least 80% of the estimated cost.
Based on the estimated bid value of ₹2,45,650, the indicative thresholds are approximately:
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Experience Option
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Indicative Value
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3 similar works of at least 40% each
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₹98,260 each
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2 similar works of at least 50% each
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₹1,22,825 each
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1 similar work of at least 80%
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₹1,96,520
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Financial Criteria and Payment Terms
The estimated financial implication is approximately ₹2,45,650 for 12 months. Payment will be made after delivery of services and submission of required invoices and supporting documents. The service provider must first pay salary / wages to deployed staff and then claim payment from the buyer along with statutory documents.
Key payment conditions include:
- No advance payment will be made.
- Payment will be made through bank transfer only.
- Invoice, attendance sheet, logbook and service feedback are required.
- EPF, ESIC statement/challan, GST challan and bank statement of payment made to staff must be submitted.
- Deductions, if applicable, will be settled before payment.
Tender Fee, EMD and ePBG Details
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Requirement
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Details
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Tender Fee
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Not mentioned / not applicable in the attached GeM bid document
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EMD Required
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No
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EMD Exemption
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Not applicable, as EMD is not required
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Mode of EMD
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Not applicable
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ePBG / Performance Security
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Required from successful bidder
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ePBG Percentage
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5%
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ePBG Duration
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14 months
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Advisory Bank
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State Bank of India
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Performance Security Mode
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PBG / Account Payee Demand Draft / Fixed Deposit Receipt, as permitted
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DD / FDR in Favour of
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Air Force Public Fund Account Kasauli
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Payable At
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Kasauli
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Hard Copy Submission
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Successful bidder must deliver original DD/FDR/PBG hard copy within 15 days of award of contract, where applicable
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Submission Guidelines
Bidders must submit their bids online through the GeM portal before the prescribed deadline. The tender follows a two-packet bid system, meaning bidders should submit technical and financial bids separately as per GeM requirements.
Important submission points:
- Upload all documents required in the bid document, ATC and corrigendum.
- Ensure the signed acceptance of buyer terms and conditions is uploaded.
- Submit audited balance sheets or CA/Cost Accountant certificate for turnover.
- Upload relevant work orders/contracts to prove similar experience.
- Submit latest EPF and ESIC registration certificates.
- Submit GST registration certificate.
- Submit firm registration certificate under the Ministry of Labour.
- Submit documentary proof of office location in the buyer/consignee state.
- Financial quote should be submitted only in the financial bid.
- Any technical clarification during evaluation must be responded to within the permitted timeline.
Document Checklist for Bidders
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Sl. No.
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Document Required
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1
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GeM bid submission forms and online bid documents
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2
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Experience criteria documents / past work orders / contracts
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3
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Certified audited balance sheets for relevant years or CA/Cost Accountant turnover certificate
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4
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Financial standing undertaking – not bankrupt / not under liquidation / not under court receivership
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5
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Latest EPF registration certificate and latest payment receipt/challan
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6
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Latest ESIC registration certificate and latest payment receipt/challan
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7
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GST registration certificate
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8
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PAN card of firm / proprietor, as applicable
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9
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Firm registration certificate under Ministry of Labour
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10
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Labour licence for at least 20 labourers, as mentioned in the attached SOW/corrigendum
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11
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Certificate that the firm is not blacklisted / barred by any government agency or institution
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12
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Documentary proof that service provider’s office is located in the state of buyer/consignee
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13
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Signed acceptance of buyer terms and conditions
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14
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Signed corrigendum / certificate for acceptance of tender
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15
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Contractor certificate confirming familiarity with service location and contract requirements
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16
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Any other certificate/document requested in GeM bid, ATC or corrigendum
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Important Dates
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Event
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Date / Time
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Tender Published Date
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05 June 2026
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Pre-Bid Meeting
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Not mentioned
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Last Date and Time for Bid Submission
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15 June 2026, 11:00 AM
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Bid Opening Date and Time
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15 June 2026, 11:30 AM
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Bid Validity
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180 days from bid end date
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