Pre-Qualification Criteria
Key Tender Details
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Particular
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Details
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Bid Number
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GEM/2026/B/7515782
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Tender Publishing Date
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04 June 2026
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Ministry
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Ministry of Personnel, Public Grievances and Pensions
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Department
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Department of Administrative Reforms and Public Grievances (DARPG)
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Organisation
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National Conference on E-Governance
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Office Location
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New Delhi
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Item Category
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Manpower Outsourcing Services – Minimum Wage – Skilled; High School; Admin
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Profile Required
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Multi-Tasking Staff
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Number of Resources
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31
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Contract Period
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1 Year
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Bid Validity
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90 days from bid end date
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Evaluation Method
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Total value-wise evaluation
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Type of Bid
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Single Packet Bid
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Reverse Auction
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Not enabled
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Technical Clarification Time
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2 days during technical evaluation
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Contact for Grievance
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saurabh.charag@gov.in
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Important Dates and Deadlines
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Event
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Date / Time
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Tender Publishing Date
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04 June 2026
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Pre-Bid Meeting
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Not mentioned in the provided document
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Bid Submission Closing Date
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25 June 2026, 13:00 hrs
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Bid Opening Date
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25 June 2026, 13:30 hrs
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Bid Offer Validity
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90 days from bid end date
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Auto Extension Provision
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Bid may be extended by 7 days, maximum 1 time, if required conditions are met
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Scope of Work
The selected agency will provide Multi-Tasking Staff for administrative and office-support functions. The key responsibilities include:
- Physical maintenance of section records.
- General cleanliness and upkeep of the section or unit.
- Carrying files and official papers within the building.
- Photocopying, fax-related assistance and similar support work.
- Non-clerical work in the section or unit.
- Assistance in routine office work, including basic computer-related support.
- Delivery of dak outside the building.
- Watch and ward duties.
- Opening and closing of rooms.
- Cleaning of rooms, furniture, fixtures and building areas.
- Work related to ITI qualifications, wherever applicable.
- Driving vehicles, where the deployed person has a valid driving licence.
- Upkeep of parks, lawns and potted plants.
- Any other work assigned by the superior authority.
Pre-Qualification Criteria
Bidders should meet the following pre-qualification requirements:
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Criteria
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Requirement
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Minimum Average Annual Turnover
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₹50 lakh for the last 3 years
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Minimum Past Experience
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3 years in same or similar services
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Similar Service Experience
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Required
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Experience Relaxation for MSE
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Yes, subject to supporting documents and eligibility
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Turnover Relaxation for MSE
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Yes, subject to supporting documents and eligibility
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Experience / Turnover Relaxation for Startups
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Yes, for eligible DPIIT-registered startups
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Documents Required
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Experience criteria, bidder turnover proof and certificates requested in ATC
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Geographical Presence
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Service provider’s office presence required in Delhi
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Delhi/NCR Office Condition
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Bidders with registered office in Delhi/NCR are allowed; bidders ready to establish an office within 15 days of award may also participate
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Eligibility Criteria
The tender is for a manpower outsourcing service provider capable of deploying skilled manpower for administrative support work. Key eligibility points include:
- Bidder must be registered and eligible to participate on GeM.
- Bidder must have experience in providing same or similar services.
- Bidder should provide documentary proof of experience and turnover.
- Bidder must comply with applicable labour laws and statutory obligations.
- Bidders seeking MSE or Startup relaxation must upload supporting documents.
- MSE purchase preference is applicable as per the bid conditions.
- As per buyer-added conditions, the procurement is reserved for eligible Micro and Small Enterprises from the State/UT of the Bid Inviting Authority, subject to valid Udyam Registration and document validation.
- For service bids, the bidder must be the actual service provider of the offered service.
- Traders/resellers are not eligible for MSE purchase preference in service procurement.
- Bidder must submit a bid security declaration as required in the buyer-added scope clause.
Financial Criteria
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Financial Parameter
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Requirement
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Minimum Average Annual Turnover
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₹50 lakh
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Turnover Period
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Last 3 financial years
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Turnover Proof
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Audited balance sheets or CA/Cost Accountant certificate
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Net Worth Requirement
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Not mentioned in the provided bid document
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Similar Work Value Criteria
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Three similar completed services of at least 40% of estimated cost, or two similar completed services of at least 50% of estimated cost, or one similar completed service of at least 80% of estimated cost
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Estimated Cost of Tender
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Not explicitly mentioned in the provided bid document
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Indicative Wage Component Value
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Approximately ₹90.63 lakh excluding GST, based on 31 resources, 12 months, 26 working days/month and per-day wage/statutory components stated in the bid. This is only an indicative calculation and should not be treated as the official estimated tender value.
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ePBG Requirement
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3%
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ePBG Duration
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14 months
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Advisory Bank for ePBG
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Punjab National Bank
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Wage and Manpower Details
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Parameter
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Details
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Skill Category
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Skilled
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Educational Qualification
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High School
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Type of Function
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Admin
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Profile
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Multi-Tasking Staff
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Resource Experience
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0 to 3 years
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Number of Resources
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31
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Minimum Daily Wage
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₹862 per day, excluding GST
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Provident Fund
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₹69.23 per day
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EDLI
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₹2.88 per day
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EPF Admin Charge
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₹2.88 per day
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ESI
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₹0 per day
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Bonus
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₹0 per day
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Working Days per Month
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26
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Tenure
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12 months
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Overtime
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0 hours mentioned
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Tender Fee, EMD and Security Details
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Requirement
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Details
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Tender Fee
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Not required / not mentioned
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Bid Participation Fee
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Not applicable
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EMD Required
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No
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EMD Exemption
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Not applicable because EMD is not required
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Mode of EMD
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Not applicable
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Bid Security Declaration
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Required as per buyer-added SOW clause
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Performance Security / ePBG
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3% ePBG required
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ePBG Duration
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14 months
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Beneficiary
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Section Officer, 5th Floor, Sardar Patel Bhawan, New Delhi – 110001
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Advisory Bank
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Punjab National Bank
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Submission Guidelines
Bidders should submit their bid online through the GeM portal under Bid Number GEM/2026/B/7515782 before the closing deadline.
Key Submission Instructions
- Submission mode is online through GeM.
- The bid type is Single Packet Bid.
- Bidders must upload all required documents on GeM.
- Experience and turnover documents must be uploaded for evaluation.
- Bidders claiming exemption from turnover or experience criteria must upload valid supporting documents.
- Bidders claiming MSE purchase preference must upload valid Udyam Registration and supporting documents.
- Bidders must comply with minimum wage and applicable labour law requirements.
- The service provider must pay wages/salaries to deployed staff first and then claim payment from the buyer with statutory proof such as PF/ESIC documents and bank statements.
- The buyer may increase or decrease contract quantity or duration up to 25% at the time of issuing the contract.
- The contract may be extended by one year, subject to satisfactory performance, with total contract period capped at two years.
- The buyer may cancel the contract in case of breach of terms, unsatisfactory performance or administrative exigencies.
Document Checklist for Bidders
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Document / Certificate
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Required / Recommended
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GeM seller/service provider registration
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Required
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Experience documents for same/similar services
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Required
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Work orders / contracts / completion certificates
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Required
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Turnover proof for last 3 years
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Required
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Audited balance sheets or CA/Cost Accountant certificate
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Required
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Certificate requested in ATC
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Required
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Bid security declaration
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Required
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Udyam Registration Certificate for MSE bidders
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Required if claiming MSE benefit
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DPIIT Startup Recognition Certificate
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Required if claiming Startup relaxation
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Proof of office in Delhi/NCR or undertaking to establish office within 15 days of award
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Required as per buyer-added clause
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Minimum wage and labour law compliance undertaking
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Required / strongly recommended
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PAN and GST registration
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Recommended for compliance
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EPF and ESIC registration documents
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Recommended / required during contract execution where applicable
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Authorized signatory details / authorization letter
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Recommended
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Bank details / cancelled cheque
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Recommended
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Self-declaration for compliance with GeM GTC and bid terms
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Recommended
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Documents supporting MSE purchase preference eligibility
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Required if applicable
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Documents supporting exemption from turnover/experience criteria
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Required if exemption is claimed
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