Important Tender Details

Scope of Work

The scope covers comprehensive annual maintenance of the installed Fire Alarm System at RCF Trombay/Chembur premises. The contractor will be required to check, clean, inspect, recalibrate, retest, repair and replace components wherever required to keep the fire alarm system in working condition.

Fire Alarm System Coverage

The maintenance scope includes fire alarm systems installed across the following areas:

Key Work Requirements

The selected contractor will be responsible for:

1. Routine and breakdown maintenance of the complete Fire Alarm System.
2. Maintenance, servicing and repair of fire alarm control panels, detectors, MCPs, hooters, loop cards, batteries, cables, isolators and related hardware.
3. Preventive maintenance on a quarterly basis or as directed by the Engineer-in-Charge.
4. Attending complaints within 24 hours of intimation by phone or email.
5. Providing 24x7 support for the concerned fire alarm equipment.
6. Bringing failed equipment/components back into operation within 24 hours.
7. Maintaining service records and maintenance registers at site.
8. Submitting certified service reports along with bills.
9. Checking battery health, zone/loop testing, fire panel LED function test, visual inspection, detector cleaning and minimum 15% device/detector testing during service visits.
10. Providing qualified technicians and engineers for AMC work.
11. Complying with RCF gate entry, police verification, safety and labour compliance requirements.
12. Handover of soft copy/software/settings of the respective systems before contract expiry.

Pre-Qualification Criteria

Bidders should meet the following key pre-qualification requirements:

1. The bidder must have experience of successfully completed similar Fire Alarm System maintenance work during the last 7 years ending on the last day of the month previous to the one in which applications are invited.
2. The bidder should have office or service facility available in the Mumbai Metropolitan Region (MMR).
3. The bidder must submit address proof of office/service station in MMR.
4. The bidder should submit proof of similar work experience such as Purchase Order / Work Order / Contract issued and executed during the last 7 years.
5. Proof of execution must be submitted through completion certificate, customer acceptance certificate, GeM SDAC, tax invoice and payment proof, as applicable.
6. The work order should preferably be in the name of the participating bidder. Work executed through another agency may not be considered unless supported by written confirmation from the end-user organization.
7. The bidder should not be blacklisted, holiday-listed or debarred by RCF Limited or the Ministry of Chemicals and Fertilizers.
8. All documents should be duly signed and stamped.

Eligibility Criteria

Eligible bidders may include fire alarm maintenance agencies, service providers and contractors who are registered on GeM and capable of maintaining industrial fire alarm systems.

The bidder should provide:

1. Company registration details.
2. PAN certificate.
3. GST registration details, if applicable.
4. ESIC certificate or proof of challan submission.
5. PF certificate or proof of challan submission.
6. Banker details.
7. UDYAM registration certificate, if claiming MSME status.
8. Make in India / local content declaration.
9. Land border declaration.
10. Debarment / blacklisting declaration.
11. Undertaking regarding common directors/partners/interest in associated firms.

Financial Criteria

The attached documents do not mention a specific minimum average annual turnover amount or a specific net worth requirement. However, the GeM bid asks for bidder turnover-related documents, and bidders should upload all financial and turnover documents required on the GeM portal.

Tender Fee and EMD

The GeM bid document shows that EMD is not required and ePBG is not required at the bid stage. Tender fee is not indicated and may be treated as Nil / Not Applicable for this GeM bid.

However, the successful bidder must note that RCF commercial terms require Security Deposit / Performance Bank Guarantee equal to 5% of the basic contract value after award of the contract.

Submission Guidelines

Bidders must submit their offer only through the GeM portal. Offers submitted outside GeM will not be considered.

Important submission instructions:

1. Submit technical and financial bids through GeM only.
2. Upload all pre-qualification, technical and commercial documents at the first instance.
3. Submit signed and stamped copies of required annexures.
4. Do not disclose price in the technical bid.
5. Upload price breakup sheet in the prescribed format.
6. Mention SAC/HSN code and GST percentage for each item.
7. Review the scope of work and visit the site, if required, before submitting the bid.
8. Queries/clarifications should be sent through the specified email contacts; verbal or telephonic clarifications will not be entertained.
9. Monitor GeM and RCF websites for corrigendum, extension or any change in bid conditions.

Key Dates

Document Checklist for Bidders

Bidders should prepare and upload the following documents:

1. Signed and stamped Credentials & Eligibility Criteria – Annexure I.
2. Company registration / constitution proof.
3. Name and details of proprietor / partners / directors.
4. PAN certificate.
5. GST registration certificate, if applicable.
6. ESIC registration certificate or challan proof.
7. PF registration certificate or challan proof.
8. Banker details.
9. Office/service facility address proof in Mumbai Metropolitan Region.
10. Similar FAS maintenance work experience documents.
11. Purchase Order / Work Order / Contract copies issued and executed within the last 7 years.
12. Completion certificate / customer acceptance certificate / GeM SDAC / invoice and payment proof.
13. Valid UDYAM certificate for MSME bidders, if applicable.
14. Signed and stamped Commercial Terms & Conditions – Annexure II.
15. GST and Tax Compliance declaration – Annexure IIA.
16. Make in India / Minimum Local Content declaration – Annexure IIB.
17. Land Border Declaration – Annexure IIC.
18. Signed and stamped Scope of Work with SAC/HSN code and GST percentage – Annexure III.
19. Declaration of Debarment / Blacklisting / Holiday Listing status – Annexure VIII.
20. Undertaking regarding common directors/partners/interest in associated units/companies – Annexure IX.
21. Price breakup sheet in the prescribed Excel format.
22. Labour law, PF/ESIC and safety compliance documents, as applicable.
23. Police verification and medical test documents for manpower before site entry, as required after award.
24. Any additional documents asked on GeM, ATC or corrigendum.