Key Tender Details

Scope of Work

The selected contractor will provide manpower services for catering operations at Air Force Station Vadodara. The manpower will be deployed in messes and related catering areas as per the operational requirements of the station.

The scope includes:

1. Deployment of 6 semi-skilled manpower resources/cooks for mess and catering duties.
2. Cooking of Indian and continental food for breakfast, lunch and dinner in messes.
3. Collection of ration from the ration stand/logistics section.
4. Cleaning and cutting of vegetables.
5. Cleaning of mess utensils, kitchen utensils, equipment and cook house area.
6. Maintenance and upkeep of ration stores.
7. Distribution of meals to dining members.
8. Upkeep and use of kitchen equipment.
9. Maintaining general cleanliness and hygiene of the cook house and surrounding areas.
10. Providing effective supervision during the contract period.
11. Preparing and submitting planning schedules, deployment details, route charts and duty charts in consultation with the officer-in-charge.
12. Ensuring deployment in shifts as required by the user/buyer.

The tentative shift pattern mentioned in the tender includes:

The services are expected to run round-the-clock in shifts. Weekly off shall be planned and provided to employees as per applicable labour laws.

Pre-Qualification and Eligibility Criteria

Eligible bidders must satisfy the technical, statutory and financial requirements mentioned in the GeM bid and Additional Terms & Conditions.

1. Experience Criteria

The bidder should have at least 3 years of experience in providing similar manpower outsourcing services. The experience should be in similar services such as catering/manpower services provided to Central Government, State Government, PSU or similar public sector organisations.

The bidder must upload relevant proof such as contract copies, work orders, client certificates, invoices with self-certification, execution certificates or any other acceptable document proving successful completion or execution of similar work.

2. Past Project Experience

The bidder must have successfully executed similar services during the current financial year and the last three financial years. The GeM bid allows proof based on similar services costing not less than the specified percentage of estimated cost, such as three similar services of 40%, two similar services of 50%, or one similar service of 80% of the estimated cost.

3. Geographical Presence

The service provider is required to have geographical presence in the consignee state, Gujarat. The ATC also requires the bidder to have a registered office or area office in the HQ SWAC AOR region, covering Gujarat, Maharashtra and Rajasthan. Proof such as shop registration, establishment registration or relevant state registration document should be uploaded.

4. Statutory Registrations

The bidder must provide valid statutory registrations, including:

1. ESIC registration certificate
2. EPF registration certificate
3. GST registration certificate
4. PAN card
5. Other registration documents as applicable

5. Non-Blacklisting Requirement

The bidder must submit a self-certified declaration confirming that the firm is not blacklisted, barred or debarred by any government agency, department or institution.

6. Labour Law Compliance

The contractor will be responsible for compliance with all applicable labour laws, including minimum wages, EPF, ESIC, bonus, GST, taxation, workplace safety, statutory registers and other legal obligations. Any failure to comply may result in penalties, recovery from bills/performance security or termination as per the contract conditions.

Financial Criteria

EMD, Exemption and Performance Security

The tender requires an Earnest Money Deposit of ₹1,05,270. Bidders seeking EMD exemption must upload valid supporting documents under the relevant eligible category as per GeM GTC. Under MSE category, only eligible service providers for services are covered; traders are excluded.

The successful bidder must furnish performance security/ePBG of 5% of the contract value. The bid also permits submission of performance security in the form of Fixed Deposit Receipt, subject to the conditions mentioned in the bid document. The scanned copy must be uploaded on GeM and the original FDR must be submitted to the buyer within the prescribed timeline after award.

Submission Guidelines

1. Bids must be submitted online through the GeM portal only.
2. The tender follows a two-packet bid system.
3. Bidders must upload all required documents under the technical and financial bid sections as applicable.
4. Price elements should be submitted only in the financial bid.
5. Bidders claiming exemption from turnover, experience or EMD criteria must upload valid supporting documents.
6. Documents uploaded as part of clarification or representation may be visible to other participating bidders after login, as mentioned in the bid.
7. The technical clarification period during evaluation is 5 days.
8. Bidders should carefully read the GeM bid document, GTC, ATC, scope of work, wage notification and all annexures before submission.
9. Missing certificates or documents may lead to rejection of the bidder’s offer.
10. Representations or grievances related to buyer-added ATC clauses should be raised through the representation window available on the GeM seller dashboard.

Important Dates and Deadlines

Specific Requirement Table

Document Checklist for Bidders

Bidders should prepare and upload the following documents as applicable:

1. GeM seller/service provider registration details.
2. Firm registration certificate, partnership deed, company incorporation certificate or proprietorship proof, as applicable.
3. PAN card of firm/proprietor/company.
4. GST registration certificate.
5. ESIC registration certificate.
6. EPF registration certificate.
7. CA-certified annual turnover certificate for the last three financial years.
8. Audited balance sheets or financial statements, if applicable.
9. Bank solvency certificate of ₹20 lakh issued within two months prior to tender issue date.
10. Experience certificates for similar manpower outsourcing/catering services.
11. Copies of contracts/work orders for similar services.
12. Client execution certificates, invoices with self-certification or other proof of contract execution.
13. Proof of registered office/area office in Gujarat, Maharashtra or Rajasthan region, as required.
14. Shop registration/establishment registration or equivalent local registration proof.
15. Udyam registration/NSIC/startup certificate, if claiming MSME/startup relaxation.
16. EMD document or valid EMD exemption certificate, as applicable.
17. Bid Security Declaration, if applicable.
18. Self-certified non-blacklisting declaration.
19. Acceptance of Additional Terms & Conditions.
20. Signed and stamped Appendix A – Certificate of Undertaking for Bonus Element.
21. Signed and stamped Appendix B – SOP of Cooks/Semi-skilled Labourer.
22. Undertaking for compliance with minimum wages and labour laws.
23. Details of manpower deployment plan, if required during/after award.
24. Any corrigendum, clarification or additional certificate requested by the buyer on GeM.
25. Performance security/ePBG or FDR documents after award of contract, as applicable.