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Tender Details

Tender ID Tender1563
Reference No. TendersTime1563
Tender Brief Ministry of Defence GeM Tender for Manpower Outsourcing Services – Receptionist Cum Operator at Farrukhabad, Uttar Pradesh.
Tender Description Ministry of Defence has issued GeM Bid No. GEM/2026/B/7562395 for manpower outsourcing services for a skilled graduate admin profile. Check eligibility, turnover, experience, EMD, submission deadline and document checklist.
Pre-Qualification Criteria

Key Tender Details

Particular

Details

Bid Number

GEM/2026/B/7562395

Tender Publishing Date

30 May 2026

Buyer

Ministry of Defence

Department

Department of Defence

Organisation

DG Armed Forces Medical Service

Tender Category

Government Tender

Industry

Manpower Outsourcing / HR Services / Administrative Support

Location

Farrukhabad / Fatehgarh, Uttar Pradesh

Item Category

Manpower Outsourcing Services – Minimum Wage – Skilled; Graduate; Admin

Contract Period

8 months and 10 days

Number of Resources

1

Profile Required

Receptionist Cum Operator / Receptionist

Bid Type

Single Packet Bid

Evaluation Method

Total value-wise evaluation

Reverse Auction

Not enabled

Estimated Bid Value

₹2,42,513.41

Bid Offer Validity

180 days from bid end date

Scope of Work

The selected service provider will be required to deploy manpower under the skilled graduate admin category. The manpower profile specified in the bid is:

Requirement

Details

Skill Category

Skilled

Educational Qualification

Graduate

Function

Admin

Profile

Receptionist Cum Operator

Designation

Receptionist

Specialization

Computer and Typing

Post Graduation

Not required

Experience for Resource

3 to 7 years

Geographical Office Presence in Consignee State

Not required

The manpower resource is to be deployed for administrative/reception-related functions at the buyer’s location in Farrukhabad/Fatehgarh, Uttar Pradesh.

Wage and Resource Cost Details

The bid specifies the following manpower cost components:

Component

Details

Minimum Daily Wage

₹781 per day, excluding GST

Optional Allowance 1

₹37.57 per day

ESI

₹25.38 per day

Provident Fund

₹75 per day

Bonus

₹0

EDLI

₹0

EPF Admin Charges

₹0

Working Days per Month

26

Tenure / Duration of Employment

8.33 months

Overtime Requirement

0 hours per month

Pre-Qualification Criteria

Bidders should carefully review the eligibility conditions before submission. The tender specifies the following pre-qualification requirements:

  1. The bidder must have experience in providing similar manpower outsourcing services.
  2. The bidder should have at least 3 years of past experience in same or similar services.
  3. The bidder should have successfully executed/completed similar services during the specified period.
  4. The buyer-uploaded scope/job description document specifies that the bidder should have executed at least 2 projects, each with contract value of not less than ₹10,00,000, for providing manpower services to Central/State Government Departments, Public Sector Undertakings or Autonomous Bodies during the last 5 financial years.
  5. The bidder should not be under liquidation, court receivership, similar proceedings or bankruptcy, and an undertaking must be uploaded.

Eligibility Criteria

The tender is open to eligible GeM-registered service providers meeting the specified technical, financial and experience requirements.

Eligibility Parameter

Requirement

Similar Service Experience

Required

Minimum Past Experience

3 years

MSE Relaxation for Turnover/Experience

No

Startup Relaxation for Turnover/Experience

No

MSE Purchase Preference

Yes

MSE Purchase Preference Margin

Up to L1 + 15%

Maximum Purchase Preference Quantity/Amount

100%

Local Content / MII Compliance

Yes

Service Provider’s Office in Consignee State

Not required

Financial Criteria

The financial criteria are as follows:

Financial Requirement

Details

Minimum Average Annual Turnover

₹9 lakh for 3 years

Turnover Proof

Certified audited balance sheets or CA/Cost Accountant certificate

Net Worth Requirement

Not mentioned in the bid document

OEM Annual Turnover

Document requested, but amount not specified

Estimated Tender Value

₹2,42,513.41

Bidders must upload documentary evidence to support the turnover requirement. The bid document allows certified audited balance sheets or a certificate from a Chartered Accountant/Cost Accountant indicating turnover details for the relevant period.

Experience Criteria

The bidder must meet the experience criteria for similar services. The bid document indicates:

  • Minimum past experience required: 3 years
  • Similar service experience: Mandatory
  • Relevant contracts/orders must be uploaded as proof
  • Proof may include contract copy with invoices, execution certificate by client with contract value, or other valid contract execution documents

The bid also includes the standard similar service value criteria, where bidders may be required to demonstrate completion of similar services equivalent to specified percentages of the estimated cost. In addition, the buyer-uploaded scope page requires at least two manpower services projects of ₹10 lakh each for government/PSU/autonomous body clients in the last five financial years.

Tender Fee and EMD Details

Particular

Details

Tender Fee

Not mentioned / Not applicable

EMD Required

No

EMD Amount

Not applicable

Mode of EMD

Not mentioned, as EMD is not required

EMD Exemption

Not applicable, because EMD is not required

ePBG Required

No

Submission Guidelines

Bidders must submit their bids online through the GeM portal. The bid is a Single Packet Bid, and all required documents should be uploaded digitally on GeM.

Important submission instructions:

  1. Submit the bid before the closing date and time on the GeM portal.
  2. Upload all required eligibility, turnover, experience and ATC-related certificates.
  3. Ensure wage components are quoted in compliance with applicable labour laws and minimum wage requirements.
  4. The service provider must pay wages/salaries to deployed manpower first and then claim payment from the buyer with statutory documents.
  5. Payment will be processed only after submission of invoices and supporting documents such as attendance sheet, logbook, service feedback and PF/ESI/EDLI payment proof.
  6. Payments to manpower resources must be made only through bank transfer; cash payment is not permitted.
  7. No advance payment will be made to the service provider.

Important Dates

Event

Date & Time

Tender Publishing Date

30 May 2026

Pre-Bid Meeting

Not mentioned

Bid Submission Closing Date

10 June 2026, 12:00 PM

Bid Opening Date

10 June 2026, 12:30 PM

Bid Offer Validity

180 days from bid end date

Document Checklist for Bidders

Document / Proof

Required

GeM registration and seller profile details

Yes

Experience criteria documents

Yes

Bidder turnover documents

Yes

Certified audited balance sheets / CA or Cost Accountant certificate

Yes

Certificate requested in ATC

Yes

OEM annual turnover document

Yes, as listed in bid documents

Additional Document 1 requested in ATC

Yes

Undertaking for bidder financial standing

Yes

Past project proof / contract copy / invoices / execution certificate

Yes

Undertaking regarding minimum wages compliance

Yes

Supporting documents for exemption, if claimed

Required only if exemption is claimed

Labour law and statutory compliance documents

As applicable

PF/ESI/EDLI proof during payment stage

Required for payment processing

Attendance sheet, logbook and service feedback

Required for payment processing

Detailed Requirement Table

Requirement

Tender Details

Minimum Average Annual Turnover

₹9 lakh for 3 years

Net Worth Requirement

Not mentioned

Minimum Experience

3 years in same/similar services

Additional Experience Requirement

At least 2 manpower service projects of ₹10 lakh each for Central/State Government Departments, PSUs or Autonomous Bodies in last 5 financial years

Submission Mode

Online through GeM

EMD Exemption

Not applicable, as EMD is not required

Tender Fee

Not mentioned / Not applicable

EMD Amount

Not applicable

Mode of EMD

Not mentioned, as EMD is not required

Estimated Cost / Estimated Bid Value

₹2,42,513.41

Pre-Bid Meeting

Not mentioned

Bid Closing Date

10 June 2026, 12:00 PM

Bid Opening Date

10 June 2026, 12:30 PM

Contract Period

8 months and 10 days

State

Uttar Pradesh

Industry

Manpower Outsourcing / HR Services / Administrative Support

Tender Category

Government Tender

    

Minimum Average annual Turnover ₹9 lakh
Net Worth Not Mentioned
Minimum Experience 3 years
Submission Mode Online
EMD Exemption Not mentioned
Tender Fee (Number) Not Mentioned
EMD (Number) Not mentioned
Mode of EMD Not Applicable
Estimated Cost ₹2,42,513.41
Start Date of Document Collection 30 May 2026
Pre-Bid Meeting Date Not Mentioned
Last Date for Submission 10 June 2026, 12:00 PM
Opening Date 10 June 2026, 12:30 PM
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