Tender at a Glance

The bid is a Single Packet Bid, uses total-value-wise evaluation, permits two days for technical clarifications and does not enable reverse auction.

1. Scope of Work

The tender covers offline, classroom-based, instructor-led professional training in the Office Productivity – Microsoft category.

The key requirements include:

1. Training to be conducted offline.
2. Training to take place on weekdays.
3. Four hours of training per day.
4. Training at the buyer's location in Jalpaiguri.
5. Advanced-level training.
6. Classroom-based instructor-led delivery.
7. Microsoft-related Office Productivity training.
8. One batch comprising approximately 2 students.
9. Approximately 23 training days.
10. Participation certificate to be provided.
11. Training institute to act as the training partner.
12. Lodging and boarding capacity is required.
13. Post-training support is required.

Additional Buyer-Specified Requirements

The Buyer Added Bid Specific Scope of Work further states that:

1. Past performance for the last three years is required.
2. The instructor is required to stay in the local area for 23 days.
3. The seller is responsible for providing all study material and LED panel.

This means bidders should factor not only the trainer's professional capability but also local deployment, training infrastructure, learning materials and associated logistical requirements into their commercial proposal.

2. Pre-Qualification / Professional Qualification Criteria

The principal qualification requirement is three years of past experience in the same or similar services. The bid expressly marks similar-service experience as required.

The tender further requires the bidder to have successfully completed similar services during the relevant three-year period. The qualification can be demonstrated through:

1. Three similar completed services, each costing at least 40% of the estimated cost, OR
2. Two similar completed services, each costing at least 50% of the estimated cost, OR
3. One similar completed service, costing at least 80% of the estimated cost.

The bidder must provide relevant contracts/orders as evidence of experience in providing similar services to Central Government, State Government organisations or PSUs.

Important MSE Relaxation

Micro and Small Enterprises are provided relaxation from the experience and turnover criteria, subject to meeting the applicable quality and technical specifications and uploading supporting documents.

3. Eligibility Criteria

Potential bidders should ensure that they:

1. Are eligible GeM sellers/service providers.
2. Can provide professional training services matching the specified category.
3. Have the required three years of relevant experience, unless eligible for MSE relaxation.
4. Can demonstrate successful completion of similar assignments.
5. Can deploy an instructor for approximately 23 days locally.
6. Can provide study material and LED panel.
7. Can conduct classroom-based training at the buyer's location.
8. Can provide participation certification.
9. Can provide lodging and boarding capacity.
10. Can provide post-training support.
11. Submit the documents requested in the bid/ATC.

The tender specifically identifies Experience Criteria, Certificate requested in ATC, OEM Authorization Certificate and Additional Document 4 requested in ATC among the seller documents.

Tender-specific caution: The document does not provide a separate detailed academic/professional qualification for the trainer in the six-page bid document. Therefore, bidders should carefully review the GeM service category requirements and all applicable ATC/SLA provisions before submission rather than assuming additional trainer qualifications.

4. Financial Criteria

Minimum Average Annual Turnover

Not specifically stated in the available Bid Document.

The tender does provide MSE relaxation from bidder turnover, meaning eligible MSE bidders can seek relaxation by submitting appropriate supporting documentation.

Net Worth

No specific minimum net-worth requirement is stated in the available six-page Bid Document.

Estimated Cost

The estimated cost/value is not stated in the available six-page Bid Document.

This is particularly important because the experience thresholds are expressed as percentages of the estimated cost. Therefore, bidders should verify the current GeM bid page/commercial details before relying on any calculated monetary threshold.

5. EMD, ePBG and Tender Fee

EMD

EMD Required: No

The bid document expressly states that EMD is not required.

ePBG

ePBG Required: No.

The applicable GeM GTC also sets out the general rules concerning bid security and exemptions, including provisions for eligible MSEs and other exempt categories.

Tender Fee

Tender Fee: Not payable/not specified as a charge in this bid.

The bid's ATC specifically notes that asking for any tender fee/bid participation fee is not permitted under the applicable GeM framework.

6. Submission Guidelines

The procurement is conducted through GeM, and the bid is structured as a Single Packet Bid. The evaluation method is Total Value Wise Evaluation.

Bidders should prepare and upload:

1. Experience documents.
2. Relevant contracts/work orders demonstrating similar-service experience.
3. Experience Certificate, as requested in ATC.
4. OEM Authorization Certificate, as requested in the bid.
5. Additional Document 4 requested in ATC.
6. Supporting documents for MSE experience/turnover relaxation, where applicable.
7. Valid MSE/Udyam documentation if claiming applicable benefits.
8. Technical compliance documents.
9. Training methodology/implementation details, wherever required by the GeM service/bid conditions.
10. Any other documents specifically requested through the GeM bid/ATC.

The bid states that bidders claiming exemption from experience or turnover criteria must upload documents supporting their eligibility for the exemption.

Bid Validity

The offer remains valid for 180 days from the bid closing date.

Technical Clarification

The Buyer allows two days for technical clarifications during technical evaluation.

7. Important Tender Deadlines

The bid was dated 08 August 2026, with submission closing on 12 August 2026 at 11:00 AM and opening scheduled for 11:30 AM the same day.

Important: This is a short-duration procurement. The bid document states that it has been published with competent-authority approval due to emergency procurement of critical products/services.

The bid also provides for automatic extension: one bid is required to disable automatic extension; otherwise the bid may be extended by 3 days, with a maximum of one extension.

8. MSE Purchase Preference

The tender provides MSE Purchase Preference.

The specified purchase-preference margin is L1 + 15%, with up to 100% of the bid quantity/amount available under the stated preference provision.

Eligible MSEs must have valid Udyam registration and satisfy the applicable validation requirements. For services, the bidder must be the service provider of the offered service; traders/resellers do not receive the same purchase preference under the stated policy provisions.

9. Document Checklist for Bidders

Mandatory/Key Documents

☐ GeM Seller/Service Provider registration and profile compliance
☐ Experience Criteria documents
☐ Relevant work orders/contracts
☐ Experience Certificate as requested in ATC
☐ Evidence of successful completion of similar assignments
☐ OEM Authorization Certificate, as requested
☐ Additional Document 4 requested in ATC
☐ MSE/Udyam Certificate, if claiming MSE benefits
☐ Supporting documents for experience/turnover relaxation, if applicable
☐ Technical compliance/details for the proposed training service
☐ Trainer/instructor deployment details
☐ Training methodology and schedule, wherever required
☐ Confirmation of 23-day local instructor deployment
☐ Confirmation for providing study material
☐ Confirmation for providing LED panel
☐ Confirmation regarding classroom training at buyer's location
☐ Certification/participation certificate arrangement
☐ Lodging and boarding capability confirmation
☐ Post-training support commitment
☐ Applicable statutory/labour-law compliance declarations
☐ Any additional documents appearing in the live GeM bid/ATC/SLA

The bid requires sellers to upload the specified experience, certificate, OEM authorization and ATC-related documents, while bidders seeking exemption must upload documentary evidence supporting the exemption claim.

10. Tender Expert Assessment

From a bidder's perspective, this is a highly time-sensitive professional training opportunity because the submission window is short and the Buyer has classified it as a short-duration/emergency procurement.

The strongest eligibility factor is demonstrable experience in similar professional training services, particularly assignments delivered to Central/State Government organisations or PSUs. The three-year experience requirement is important for non-MSE bidders.

At the same time, the tender is potentially attractive for eligible Micro and Small Enterprises, because the bid provides complete relaxation from experience and turnover criteria subject to fulfilment of quality/technical requirements and submission of supporting documents.

A bidder should also pay close attention to the operational obligations. This is not simply an online training assignment: the tender requires offline classroom training at the buyer's location, a local instructor presence for approximately 23 days, study materials, LED panel, certification, lodging/boarding capacity and post-training support.

Indian Army Floats GeM Tender for Professional Microsoft Training Services in Jalpaiguri; Bid Submission Closes on August 12

New Delhi/Jalpaiguri, August 8, 2026: The Indian Army under the Ministry of Defence has invited bids through the Government e-Marketplace (GeM) for Professional Training Services (Version 2) – Offline; Weekdays at the buyer's location in Jalpaiguri, West Bengal.

The tender, identified by GeM Bid No. GEM/2026/B/7893484, was dated August 8, 2026. The bid submission deadline is August 12, 2026, at 11:00 AM, while bid opening is scheduled for 11:30 AM on the same day. The offer validity has been specified as 180 days from the bid closing date.

The procurement falls under the Professional Training Services category and involves advanced, classroom-based, instructor-led training in the Office Productivity – Microsoft area. The training is to be conducted offline on weekdays, with four hours of training scheduled per day at the buyer's location.

According to the bid specifications, the requirement involves approximately two trainees, one batch and around 23 days of training. The overall contract period is 27 days. The selected training partner will also be expected to provide participation certification, lodging and boarding capacity and post-training support.

The Buyer Added Scope of Work places additional responsibility on the selected service provider. The instructor is required to remain in the local area for 23 days, while the seller must provide study materials and an LED panel for the training programme.

Three Years' Experience Required

The tender requires three years of past experience in the same or similar services. Similar-service experience is mandatory for bidders unless they qualify for the specified MSE relaxation. The tender requires documentary evidence of similar services provided to Central or State Government organisations or PSUs.

The experience qualification can be demonstrated through three similar completed services worth at least 40% of the estimated cost, two similar completed services worth at least 50%, or one similar completed service worth at least 80% of the estimated cost.

MSEs Receive Experience and Turnover Relaxation

The tender provides significant relief for eligible Micro and Small Enterprises. MSE bidders can receive relaxation from the experience and bidder-turnover criteria, subject to compliance with the required quality and technical specifications and submission of documentary evidence supporting their claim.

The tender also provides MSE purchase preference within a 15% price band over L1, with the stated maximum preference covering 100% of the bid quantity/amount.

No EMD or ePBG

The bid document states that EMD is not required, and ePBG is also not required.

The applicable GeM framework contains provisions governing bid security and exemptions, including provisions for eligible MSEs and other recognised exempt categories.

The bid's additional terms also state that asking bidders for a tender fee or bid participation fee is not permitted under the applicable GeM framework.

Short-Duration Emergency Procurement

An important feature of this procurement is its short timeline. The bid document specifically states that it has been published with approval of the competent authority because of emergency procurement of critical products/services.

The bid has also been configured with an automatic extension mechanism under which the deadline may be extended by three days, with one possible extension, subject to the stated conditions.

Opportunity for Training Institutes and Professional Training Providers

The tender may be relevant to eligible training institutes, professional training service providers, Microsoft/Office productivity training organisations and other GeM-registered service providers capable of meeting the specified technical, experience and operational requirements.

However, bidders should undertake a detailed compliance review before submission, particularly regarding past-performance evidence, experience certificates, ATC documents, instructor deployment, local accommodation/logistics and the requirement to provide study materials and an LED panel.

SkillCouncils.com advisory: The figures for estimated cost, minimum average annual turnover and net-worth requirement are not specified in the available six-page bid document reviewed for this article. Prospective bidders should therefore verify the live GeM bid details before submitting their commercial offer, particularly because the experience thresholds are linked to the estimated cost.

Key Dates

1. Bid Date: 08 August 2026
2. Last Date for Submission: 12 August 2026, 11:00 AM
3. Bid Opening: 12 August 2026, 11:30 AM
4. Contract Period: 27 days
5. Approximate Training: 23 days
6. Bid Validity: 180 days
7. Pre-Bid Meeting: Not specified in the bid document

The tender is governed by the applicable GeM GTC, service-specific conditions and bid-specific ATC/SLA provisions. The GeM GTC establishes that GeM procurement transactions are conducted through the national public procurement marketplace and that applicable GTC, service-specific terms and bid-specific ATCs govern the transaction.

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