Scope of Work

The successful bidder shall provide offline classroom IT training for 25 trainees at Command Military Dental Centre (CC), Lucknow.

Training modules include:

1. Computer Fundamentals
2. Windows OS & Linux Introduction
3. MS Word (Intermediate)
4. MS Excel (Intermediate)
5. Microsoft PowerPoint
6. Windows 10 Features
7. Installation & System Management
8. Antivirus Management
9. IP Address Basics
10. Internet & Networking
11. Network Security
12. Troubleshooting
13. Cyber Law & IT Act
14. Cyber Threats & Security Practices
15. Cyber Crime Awareness
16. Cyber Bullying Prevention
17. USB Storage Control
18. Computer Hardening
19. VeraCrypt Installation & Usage
20. Mobile Security
21. Smartphone Do's & Don'ts
22. Phishing Email Awareness
23. GeM Procurement Procedures
24. Defence Procurement Portal
25. e-Aushadhi
26. e-Office
27. HRMIS

Additional Requirements

1. Training shall be conducted offline only
2. Training venue: Command Military Dental Centre (CC), Lucknow
3. A well-trained IT Expert must conduct the training.

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Eligibility Criteria

Interested bidders should satisfy the following conditions:

1. Minimum 3 years' experience in similar professional training services.
2. Experience in providing similar services to Government Departments/PSUs is required.
3. Relevant work orders/contracts should be submitted.

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Financial Eligibility

The bid document specifies bidder turnover documentation but does not mention any fixed minimum annual turnover or net worth requirement in the available documents.

Therefore:

1. Average Annual Turnover: Not Specifically Mentioned
2. Net Worth Requirement: Not Mentioned

MSME and DPIIT-recognized Startups are eligible for relaxation in experience and turnover requirements, subject to submission of valid supporting documents.

Tender Fee

Tender Fee: Not Applicable / Not Mentioned.

Earnest Money Deposit (EMD)

1. EMD Required: No
2. EMD Amount: Nil
3. Mode of EMD: Not Applicable

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Performance Security (ePBG)

1. Required: No

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Submission Guidelines

Interested bidders should:

1. Submit bids through the Government e-Marketplace (GeM) portal.
2. Upload all mandatory documents before the deadline.
3. Submit a Single Packet Bid.
4. Ensure all eligibility documents are uploaded.
5. Technical clarifications (if sought) must be responded to within 2 days.

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Important Dates

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Document Checklist

Bidders should upload:

1. Experience Certificates
2. Similar Work Orders
3. Bidder Turnover Documents
4. Certificates requested in ATC
5. MSME Certificate (if applicable)
6. Startup Registration Certificate (if applicable)
7. Udyam Registration (if claiming benefits)
8. Any documents supporting exemption from turnover or experience criteria

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Tender Information Table

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Detailed News Article for SkillCouncils.com

Ministry of Defence Invites GeM Bids for Offline IT Training Services at Command Military Dental Centre, Lucknow

The Ministry of Defence, through the Directorate General Armed Forces Medical Services (DGAFMS), has invited bids on the Government e-Marketplace (GeM) for providing Professional Training Services in Offline Mode at the Command Military Dental Centre (CC), Lucknow. The tender presents an opportunity for experienced IT training organizations, skill development institutions, and professional training providers to contribute to capacity building within the defence healthcare ecosystem.

Under the proposed contract, the selected agency will conduct a comprehensive offline IT training programme for 25 personnel over a one-month period. The curriculum covers a wide spectrum of digital competencies, including computer fundamentals, Microsoft Office applications, Windows operating systems, networking fundamentals, cybersecurity, cyber law, phishing awareness, mobile security, antivirus management, GeM procurement procedures, Defence Procurement Portal procedures, e-Office, HRMIS, and e-Aushadhi.

The scope of work also emphasizes the deployment of experienced IT professionals capable of delivering classroom-based training at the Command Military Dental Centre (CC), Lucknow. This initiative aligns with the Government's broader objective of enhancing digital capabilities among defence personnel and promoting secure IT practices.

Interested bidders should have at least three years of experience in providing similar training services. While the tender requires experience and turnover-related documentation, the bid provides relaxation to eligible MSMEs and DPIIT-recognized Startups, subject to submission of supporting documents.

The estimated procurement value is ₹73,700 (inclusive of taxes). No Earnest Money Deposit (EMD) or Performance Bank Guarantee (ePBG) is required. Bids must be submitted online through the GeM Portal in a Single Packet format.

The bid was published on 28 July 2026, with the last date for submission being 18 August 2026 at 11:00 AM. Bid opening is scheduled for the same day at 11:30 AM.

Training organizations specializing in IT, cybersecurity, digital literacy, defence training, and government capacity-building programmes are encouraged to review the tender documents carefully and participate within the prescribed timeline.

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Need Tender Consultation or Bid Advisory?

For consultation and advisory regarding this tender, bid preparation, eligibility assessment, documentation support, GeM registration, or tender submission assistance:

📞 Call / WhatsApp: 9630030343

📧 Email: support@skillcouncils.com