Key Tender Details

Scope of Work

The selected outsourcing agency will deploy a Psychological Counsellor for Military Station Danapur Cantt / Military Hospital Danapur. The counsellor will work under the supervision of the Officer-in-Charge Outsourcing, under the command of the Commanding Officer, Military Hospital Danapur, and in consultation with the Psychiatrist of MH Danapur.

The major responsibilities include:

1. Visiting unit and sub-unit locations regularly to address psychological issues of troops and families.
2. Interacting with personnel collectively or individually as required.
3. Recording personal and demographic details of individuals attending counselling sessions.
4. Maintaining documentation related to patient interaction and observations.
5. Being available and accessible to troops and dependants for guidance on domestic concerns and psychological issues.
6. Referring patients requiring treatment to the Psychiatrist at Military Hospital Danapur.
7. Maintaining confidentiality of all counselling sessions.
8. Ensuring that counselling data is not used for research or publication without prior permission from formation headquarters.
9. Avoiding prescription of medication unless authorised under RCI/NMC norms.
10. Confidentially sharing referral-related details with unit commanders where required.
11. Handling counselling related to marital discord cases, stress management of troops and families, and follow-up support.

The working hours are 8 hours per day, 6 days a week, during hospital timings, generally 8:00 AM to 4:00 PM. In case of unauthorised absence, a deduction of ₹1,180 per day, excluding applicable GST and service charges, is mentioned in the scope document.

Eligibility Criteria

The bidder must meet the technical, financial and operational criteria prescribed in the GeM bid document.

Bidder Eligibility

Qualification Criteria for Deployed Counsellor

Experience Criteria

The bidder must have completed similar services during the last three years, including the current financial year and the last three financial years ending March prior to bid opening.

The bidder must satisfy one of the following:

Copies of relevant contracts, work orders and completion documents should be uploaded with the bid.

Financial Criteria

The minimum average annual financial turnover of the bidder during the last three years should be ₹13 lakh. Documentary evidence such as certified audited balance sheets or a certificate from a Chartered Accountant / Cost Accountant showing turnover details must be uploaded with the bid.

For newly incorporated bidders with less than three years of existence, average turnover for completed financial years after incorporation will be considered as per the bid conditions.

Tender Fee, EMD and ePBG Details

Although the bid includes standard references to DD, FDR and Banker’s Cheque formats for EMD/PBG, the bid detail section clearly states that EMD is not required. Bidders should follow the GeM bid page and buyer instructions for final compliance.

Submission Guidelines

1. The tender is to be submitted online through the GeM portal.
2. The bid type is Two Packet Bid, meaning bidders must submit technical and financial documents as per the GeM process.
3. Bidders must upload all required documents including experience, turnover, certificates and additional documents requested in ATC.
4. Bidders claiming MSE or Startup relaxation must upload valid supporting documents.
5. Price-related information should be submitted only in the financial bid section.
6. Technical clarification time during evaluation is 2 days.
7. Documents uploaded by bidders may be visible to other participating bidders as per the bid settings.
8. The buyer may increase or decrease contract quantity or duration up to 25% as per the option clause.
9. The contract may be terminated due to non-availability of funds or administrative reasons.
10. Bidders must comply with applicable labour laws, GeM terms, service-specific conditions and buyer-added ATC clauses.

Important Dates

Document Checklist

Bidders should prepare and upload the following documents: