Tender at a Glance

The RFP specifically states that proposals are to be submitted through the GeM portal, and bids submitted by hard copy, post or email will not be considered.

Important Tender Dates

The document provides a pre-bid date but does not provide a populated tender publishing date, bid closing date or exact proposal opening date in the accessible RFP text. Several proposal formats also contain placeholders such as <<Bid reference>> and <<date>>, indicating that those details are expected to be available through the procurement listing.

OCAC has scheduled the pre-bid meeting for 29 September 2026 at 12 Noon. Bidder queries must reach the General Manager (Admin) by email by 5 PM on 28 September 2026, with a copy to pmu.spdp@odisha.gov.in.

Pre-Bid Contact

General Manager (Admin), OCAC
Email: gm_ocac@ocac.in
Copy to: pmu.spdp@odisha.gov.in

Queries are required to be submitted in the prescribed format, identifying the RFP section/page, the relevant RFP content and the specific clarification sought.

Scope of Work

The proposed agency will be responsible for an end-to-end statewide Training and Socialisation Programme for SPDP.

The RFP broadly divides the assignment into two complementary components:

1. Training and Orientation

The agency will train and orient:

1. State-level Government officials
2. Directorate-level officials
3. District-level officials and programme personnel
4. Block-level officers and data/MIS personnel
5. Gram Panchayat-level functionaries
6. CSC/Ama Seva Kendra VLEs
7. Other relevant stakeholders

The training is intended to cover SPDP functionality, dashboards, beneficiary identification and verification, scheme-related workflows, reporting, analytics, grievance handling, data quality, privacy and responsible handling of beneficiary information.

2. Socialisation and Outreach

The agency will conduct stakeholder and citizen outreach covering:

1. Awareness regarding SPDP
2. Social protection schemes
3. Eligibility and entitlements
4. Citizen-facing services
5. Grievance mechanisms
6. Assistance channels
7. IEC campaigns
8. Digital outreach
9. Community-level awareness activities

The RFP specifically calls for role-based orientation, hands-on demonstrations, bilingual training/IEC materials, digital learning content, monitoring through the existing MIS platform and end-to-end programme management.

Six-Level Training Structure

The RFP establishes a multi-level delivery framework.

The RFP's contents specifically identify the six tiers from State Leadership Orientation through CSC/Ama Seva Kendra VLE training.

The indicative participant structure includes approximately 600 State Secretariat officials, 900 Directorate officials, 900 district-level participants, 6,280 block-level participants, 8,375 Gram Panchayat-level participants and 34,000 CSC/ASK VLEs. Actual participation and programme quantities may vary according to Government nominations and OCAC requirements.

Key Deliverables

The selected agency is expected to undertake:

1. Inception and programme implementation planning
2. Training and socialisation strategy
3. Training module development
4. Bilingual training material
5. IEC materials
6. Job aids and reference documents
7. Digital learning and outreach content
8. Training of Trainers (ToT)
9. Trainer mobilisation and readiness assessment
10. State-to-Gram Panchayat-level training
11. CSC/ASK VLE training
12. Citizen and stakeholder socialisation
13. Field-level handholding
14. Monitoring and evidence capture
15. Attendance and participant records
16. Photographs and video evidence
17. Feedback and assessment
18. Batch-wise training reports
19. Consolidated progress reports
20. MIS/data entry and reporting
21. Digital outreach
22. Coordination with Government stakeholders
23. Knowledge transfer and handover

The RFP also requires the selected agency to propose a pool of at least 100 trainers/facilitators within 30 days of issue of the Work Order, subject to the prescribed qualification and readiness requirements.

Professional / Pre-Qualification Criteria

1. Legal Entity

The bidder should be:

1. A Company/LLP under the applicable Companies/LLP framework;
2. A registered partnership/proprietorship as permitted by the RFP; and
3. Registered with GSTN.

The bidder must also have been operational in Odisha for at least five years as of the bid submission date.

Required evidence includes incorporation/registration documents, GST registration and PAN.

2. Financial Turnover

The bidder must have an average annual turnover of at least ₹7 Crore from services relating to IT/ITeS during the last three financial years ending on 31 March 2025 or 31 March 2026, as applicable under the RFP.

Evidence includes audited financial statements and a Statutory Auditor/CA certificate.

3. Net Worth

The bidder must have positive net worth in each of the last three financial years.

A Statutory Auditor's certificate is required.

4. Manpower Strength

The bidder must have at least 20 technical/managerial employees on payroll with qualifications such as:

1. B.E.
2. B.Tech
3. MCA
4. MBA
5. M.Sc. (IT)
6. CA
7. CS

The RFP requires HR declaration/supporting PF documentation.

5. Odisha Field Presence

The bidder must have established field-level presence in at least 25 Blocks/Tahasils/ULBs across Odisha.

The presence can be through:

1. Own offices
2. Implementation associates
3. Authorised local partners
4. Affiliated operational units

Relevant agreements/arrangements must generally have been in place for at least six months before bid submission, with documentary evidence.

6. Relevant Government Project Experience

The bidder must have successfully executed at least one qualifying IT/ITeS, manpower augmentation or training project for:

1. Government Department
2. PSU
3. Autonomous Body

within the preceding five years.

The qualifying project must have:

1. Minimum value of ₹1 Crore
2. Included training, awareness programmes, camps, workshops, citizen support or handholding related to IT/ITeS, cybersecurity or emerging technologies
3. Involved deployment of manpower across at least 10 districts of Odisha

The RFP excludes handholding support for purely non-IT/non-technology activities from this criterion.

7. Non-Blacklisting / Integrity

The bidder should not be under a declaration of ineligibility for corrupt or fraudulent practices issued by any Government or PSU in India.

The bidder must also submit the required declarations relating to World Bank Anti-Corruption Guidelines and non-debarment.

Financial Criteria

EMD, Tender Fee and Security Requirements

EMD: ₹12,50,000

The RFP requires an Earnest Money Deposit of ₹12.50 lakh.

The EMD can be submitted in the form of:

1. Demand Draft (DD); or
2. Bank Guarantee (BG)

issued by a scheduled bank in favour of the Odisha Computer Application Centre, payable at Bhubaneswar. The EMD is required to be valid for 90 days from the tender/RFP due date.

The RFP states that proposals submitted without the required EMD may be summarily rejected.

EMD Exemption

MSE bidders are eligible for EMD exemption, subject to submission of documentary evidence.

Tender Fee

No tender fee amount is specified in the provided RFP text. Therefore, SkillCouncils.com should not publish a guessed tender fee. Any fee displayed separately on the GeM bid listing should be checked against the live procurement record before updating this field.

Submission Guidelines

The RFP follows a three-part bid structure:

1. Pre-Qualification Proposal
2. Technical Proposal
3. Commercial/Financial Proposal

The bidder must not disclose prices in the pre-qualification or technical proposal. Prices are to be provided only in the commercial proposal.

Submission Platform

GeM portal

The RFP expressly states that:

Responses to the Pre-Qualification Criterion, Technical Proposal and Commercial Proposal are to be submitted through the GeM portal.

Hard-copy, postal or email bids are not to be considered.

Language

The proposal must be prepared in English. Supporting documents in another language must have an attested English translation.

Technical Deviations

The RFP states that no technical deviation is allowed.

Bid Validity

The proposal must remain valid for 180 days from the opening of the pre-qualification and technical proposals.

Technical Evaluation

The technical evaluation covers several areas, including:

1. Organisational credentials
2. Certifications
3. e-Governance experience
4. Odisha field presence
5. Relevant Government project experience
6. Institutional partnerships
7. Training/capacity-building experience
8. Central project team
9. Project Manager
10. Programme Coordinator
11. Domain Expert
12. Approach and methodology
13. Training strategy
14. ToT model
15. Blended/hands-on learning
16. Citizen awareness strategy
17. Monitoring and reporting
18. Resource deployment
19. IEC/digital learning resources

The RFP specifies that bidders obtaining more than 70% in technical evaluation will be considered for financial evaluation.

The overall evaluation uses:

70% Technical Score + 30% Financial Score

The RFP states that the financial bids of technically qualified bidders will be opened on the prescribed date.

Document Checklist for Bidders

Below is a practical document checklist based on the RFP's pre-qualification, technical and financial submission formats.

A. Legal & Statutory Documents

1. Certificate of Incorporation / Registration
2. LLP / Partnership / Proprietorship registration documents, as applicable
3. GST Registration Certificate
4. PAN
5. Organisation profile/general details
6. Odisha office/local presence details
7. Authorised signatory details
8. Board authorisation/Power of Attorney, where applicable

B. Financial Documents

1. Audited Balance Sheets for required financial years
2. Audited Profit & Loss Accounts
3. Average annual turnover certificate from Statutory Auditor/CA
4. Evidence supporting minimum ₹7 Crore average annual IT/ITeS turnover
5. Net Worth certificate from Statutory Auditor
6. Financial information in Form PQ-2
7. Commercial/Financial Bid – FIN-1
8. Financial Bid – FIN-2

C. Experience Documents

1. Government/PSU/Autonomous Body work orders
2. Completion certificates
3. Go-live/phase completion certificates where applicable
4. Evidence of qualifying ₹1 Crore project
5. Evidence of deployment across minimum 10 Odisha districts
6. Training/capacity-building project credentials
7. IT/ITeS/manpower augmentation project credentials
8. Evidence of Odisha field presence across minimum 25 Blocks/Tahasils/ULBs
9. Office lease documents / partner agreements / MoUs, as applicable

D. Human Resources

1. HR manpower declaration
2. Payroll/PF supporting documents
3. Details of minimum 20 technical/managerial personnel
4. CVs of key personnel
5. Project Manager CV
6. Programme Coordinator CV
7. Domain Expert CV
8. Relevant professional certifications

E. Compliance & Declarations

1. PQ-1 – Cover Letter
2. PQ-2 – Bidder Organisation Details
3. PQ-3 – Acceptance of Terms & Conditions
4. PQ-4 – Project Citation Format
5. PQ-5 – World Bank Anti-Corruption Guidelines acceptance
6. PQ-6 – Declaration for Non-Debarment
7. Non-blacklisting declaration
8. Conflict-of-interest declaration, where applicable
9. MSME/MSE certificate if claiming EMD exemption

F. Technical Proposal

1. TECH-1 – Technical Bid Cover Letter
2. TECH-2 – Approach & Methodology
3. Detailed work plan
4. Activity sequencing
5. Milestones and dependencies
6. Training strategy
7. ToT methodology
8. State/District/Block/GP training coverage plan
9. Monitoring and reporting framework
10. Resource deployment plan
11. Sample IEC materials
12. Digital learning/outreach resources
13. Relevant SOP/job-aid formats
14. TECH-5 – CVs of Key Personnel
15. TECH-6 – Team Composition

G. EMD

• ₹12.50 lakh EMD through DD/BG, or
• Valid MSE/MSME documentary evidence for EMD exemption

The RFP's contents specifically identify the PQ, technical and financial formats, including project citation, anti-corruption acceptance, non-debarment, approach/methodology, work plan, CVs, team composition and financial bid formats.

Contract Duration

The initial engagement period is three years from the date of Work Order/Agreement.

The RFP provides for a possible extension of up to two additional years, depending on requirements and satisfactory performance, at the approved rates and terms and conditions.

The agency is expected to mobilise the project team within 30 days of the Work Order/Agreement and submit an inception report and programme implementation plan.

Tender Analysis: Key Points for Prospective Bidders

From a tender-compliance perspective, bidders should pay particular attention to the following requirements:

1. ₹7 Crore Turnover Threshold

The minimum average annual turnover requirement is substantial and specifically relates to IT/ITeS services.

2. Odisha-Specific Operational Presence

A bidder must demonstrate established presence in at least 25 Blocks/Tahasils/ULBs.

3. Odisha Government Project Experience

The relevant experience requirement is not merely a generic training credential. The RFP specifies a qualifying project of at least ₹1 Crore, involving relevant IT/ITeS/training/awareness/citizen-support/handholding components and deployment across at least 10 Odisha districts.

4. Large Trainer Pool

The selected agency must identify a pool of at least 100 eligible trainers/facilitators within 30 days of the Work Order.

5. No Consortium

The RFP expressly states that consortium participation is not permitted.

6. GeM Submission

The bid must be submitted through GeM. A bidder should not rely on postal, email or standalone hard-copy submission.

7. EMD

The standard EMD is ₹12.50 lakh, although MSE bidders can claim exemption by submitting the required evidence.

8. Date Verification

Since the uploaded RFP does not provide a populated bid closing/opening schedule, bidders should verify the live GeM bid listing and any subsequent corrigendum before submission. OCAC states that corrigenda and clarifications may be published on the procurement websites and can modify the tender conditions or timeline.

Important Note on Tender Dates and Missing Commercial Information

For public publication on SkillCouncils.com, the following fields should currently be displayed as “Not specified in the RFP document provided” unless the corresponding GeM listing or subsequent corrigendum confirms them:

1. Tender Publishing Date
2. Bid Closing/Last Submission Date
3. Pre-Qualification/Technical Bid Opening Date
4. Exact Financial Bid Opening Date
5. Tender Fee
6. Estimated Tender Cost

This approach avoids publishing an unverified deadline or financial figure. The RFP itself says that proposals must be submitted within the date/time specified in the Fact Sheet, but the populated schedule is not present in the provided document extract.

SEO Keywords

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