Pre-Qualification Criteria
Key Tender Details
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Particular
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Details
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Tender / RFP Authority
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Directorate General of Shipping, Mumbai
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RFP Reference No.
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20-19/12/2025-TRG-DGS
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Assignment Name
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Selection of Service Provider for Development of a Maritime Training Ecosystem
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Tender Category
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Government Tender
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Sector / Industry
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Maritime Training, Skill Development, EdTech, IT Platform Development
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Method of Selection
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Quality and Cost Based Selection (QCBS)
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Technical-Financial Weightage
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Technical: 70%, Financial: 30%
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Project Model
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Design-Build-Finance-Operate-Maintain (DBFOM)
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Project Cost to Government
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Zero-cost basis to Government of India / DGS
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Implementation Period
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12 months for implementation and Go-Live
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O&M Period
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5 years, extendable as mutually agreed
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Submission Mode
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Online through CPPP portal
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Tender Fee
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Not mentioned in the RFP document reviewed
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EMD / Bid Security
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Rs. 5,00,000
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Performance Security
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Rs. 15,00,000
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Proposal Validity
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180 calendar days from last date of submission
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Minimum Technical Score
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70 marks out of 100
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Important Dates and Deadlines
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Event
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Date & Time
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Tender Publishing Date
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02 April 2026, 04:00 PM
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Start Date for Queries
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03 April 2026, 10:00 AM
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Last Date for Queries
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13 April 2026, 06:00 PM
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Pre-Bid Meeting
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13 April 2026, 12:00 PM
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Proposal Submission Start Date
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15 April 2026, 03:00 PM
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Last Date for Proposal Submission
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15 May 2026, 04:00 PM
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Technical Proposal Opening Date
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18 May 2026, 12:00 PM
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Technical Presentation
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To be intimated separately
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Financial Proposal Opening
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To be intimated later to technically qualified bidders
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Scope of Work
The project scope includes the development of an integrated Maritime Training Ecosystem to modernize maritime education, assessment, certification and regulatory oversight in India. The selected service provider will act as the Single Master Integrator and will be responsible for the following:
- Design, development and integration of all components into a unified digital platform.
- Hosting and operation of the ecosystem on secure, scalable and compliant cloud infrastructure.
- End-to-end system availability, uptime, data integrity, cybersecurity and disaster recovery.
- Integration with DGS systems such as E-Exam, E-Samudra, MTI modules and other required platforms.
- Dashboards, analytics and reporting tools for real-time regulatory oversight.
- Training and capacity building for users.
- Post Go-Live operation and maintenance.
- Exit management and continuity support.
- Compliance with data security, privacy, MeitY, CISO and DPDP Act requirements.
Major Components of the Maritime Training Ecosystem
1. Learning Management System (LMS)
A centralized, regulator-controlled LMS for uniform maritime e-learning, blended learning, assessment, STCW-aligned content, DGS-approved modules, learner tracking and integration with attendance, assessment and certification workflows.
2. Faculty Development Programme (FDP)
A digital faculty development platform for continuous professional development, competency certification, performance governance, assessment and upskilling of maritime faculty across DGS-approved Maritime Training Institutes.
3. Digital Training and Assessment Record Book
The Digital TAR Book will replace manual training record processes with digital task tracking, officer sign-off, audit trails, onboard accessibility, offline functionality, real-time progress dashboards and integration with LMS, CAS, INDoS and certification workflows.
4. Centralized Attendance System 2.0
A nationwide, cloud-hosted facial biometric attendance system for candidates, faculty, instructors and principals across DGS-approved MTIs. It will support real-time attendance capture, fraud prevention, dashboards, alerts and regulatory inspections.
5. Web-Based Simulator
A secure, cloud-based simulation platform to support scenario-based maritime training and assessment. It will help assess decision-making, situational awareness, procedural understanding and competency development.
6. Online Maritime Certificate Validation
A digital platform for secure, real-time verification of maritime certificates using QR codes, digital stamping, APIs, digital signatures, audit logs and role-based access.
7. AR / VR / Mixed Reality Training
Immersive maritime training modules covering ship familiarization, machinery operations, emergency response, bridge resource management, confined spaces, equipment identification and safety drills.
Pre-Qualification and Eligibility Criteria
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Requirement
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Criteria
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Legal Status
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Bidder must be a legally registered entity in India such as Private Limited Company, Limited Company or LLP. JV/Consortium members must also be legally registered.
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GST and PAN
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Bidder must have valid GSTIN and PAN. In case of JV/Consortium, all members must comply.
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Minimum Operational Experience
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Firm / parent firm must have at least 3 years of operational experience in similar work.
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Blacklisting / Debarment
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Bidder must not be blacklisted or debarred by any government department, PSU or multilateral agency.
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Conflict of Interest
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Bidder must not have any conflict of interest as defined in the RFP.
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Bid Security Compliance
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EMD or valid exemption documents with Bid Security Declaration must be submitted.
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Financial and Technical Qualification Criteria
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Requirement
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Details
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Minimum Average Annual Turnover
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Minimum average annual turnover of Rs. 10 crore during the last 3 financial years ending 31 March 2025.
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JV / Consortium Turnover Requirement
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Lead member must meet at least 50% of turnover requirement; each other member must meet at least 25%; collectively JV/Consortium must meet 100%.
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Net Worth Requirement
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Positive net worth for the last 3 consecutive financial years: 2022-23, 2023-24 and 2024-25.
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Similar Project Experience
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Bidder / Lead Bidder must have created at least 500 3D animated videos of minimum 90 seconds during the last 3 years.
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LMS System Integrator Experience
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At least 3 LMS implementation projects completed or substantially completed, serving minimum 500 users through web/mobile app, with enterprise integration and standards compliance.
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LMS Project Value Requirement
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One LMS project of at least Rs. 4.5 crore OR two LMS projects of at least Rs. 2.8 crore each OR three LMS projects of at least Rs. 2.25 crore each.
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SLA Experience
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Previous experience or capability to provide 99.9% uptime under SLA-based agreements.
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Attendance System Experience
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Experience or proven capability for centralized attendance / biometric attendance systems.
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Exam / Assessment Experience
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Experience in evaluation or assessment of exams with more than 50,000 students in a year.
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FDP Capability
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Proven capability to host a Faculty Development Programme with at least 300 faculty members.
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Web-Based Simulator
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Experience or proven capability to host web-based simulator services.
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Tender Fee and EMD Details
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Particular
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Details
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Tender Fee
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Not mentioned in the RFP document reviewed
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EMD / Bid Security
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Rs. 5,00,000
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EMD Exemption
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Yes, subject to valid supporting documents
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Eligible for EMD Exemption
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MSEs registered under MSME Act, DPIIT-recognized Start-ups, or bidders registered with Central Purchase Organizations for the relevant services
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Mandatory for Exempted Bidders
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Signed Bid Security Declaration in the prescribed format
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Mode of EMD
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Bank Guarantee, Demand Draft, Fixed Deposit Receipt or Electronic Bank Guarantee
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DD Payable At
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Mumbai
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Favouring
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Directorate General of Shipping
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Hard Copy Requirement
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Scanned proof to be uploaded with technical proposal; hardcopy of DD/BG to be delivered to DGS within 5 days of bid end / bid opening date
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Submission Guidelines
Bidders must submit both Technical and Financial Proposals online through the Central Public Procurement Portal. The proposal must be digitally signed by the authorised signatory and must include complete, legible scanned copies of original documents.
The Technical Proposal must not contain financial information. The Financial Proposal must be submitted only in the prescribed BOQ Excel format. Manual submission of proposals is not allowed. Bidders may resubmit proposals before the deadline, but the last submitted version will be considered by the system.
Joint Venture / Consortium participation is permitted. However, each bidder or JV member must submit only one proposal, either independently or as part of a consortium.
Evaluation Methodology
The tender will be evaluated through the QCBS method with 70% weightage for technical proposal and 30% weightage for financial proposal.
Technical evaluation will be based on eligibility, qualification, technical approach, methodology, work plan, transfer of knowledge, system integration experience and previous experience in relevant components.
Financial evaluation will consider:
- User fee structure affordability: 20 marks
- Revenue / profit sharing with the authority: 10 marks
The bidder achieving the highest combined QCBS score will be ranked H-1 and considered for award, subject to negotiation and compliance with RFP conditions.
Document Checklist for Bidders
Bidders should prepare and upload the following documents:
- Copy of incorporation / registration certificate.
- GST registration certificate and PAN card.
- Declaration on blacklisting, debarment and conflict of interest – Form T-11.
- Bid Security / EMD document such as DD, Bank Guarantee, FDR or e-BG proof.
- Bid Securing Declaration for EMD-exempt bidders – Form T-9B.
- Checklist for bidders – Form T-8.
- Audited annual financial statements for the last three financial years.
- Letter of Proposal Submission – Form T-1.
- Bidder details – Form T-1A.
- Bidder experience in similar assignments / projects – Form T-2 and Form T-2B.
- Comments and suggestions on ToR, counterpart staff and facilities – Form T-3.
- Financial Capability Statement – Form T-13.
- Approach, methodology and work plan – Form T-4.
- Eligibility and Qualification Compliance Sheet – Form T-7.
- Profile of Key Experts / Resource Persons – Form T-6.
- Work Schedule and Planning for Deliverables – Form T-5.
- Key Resource Deployment Plan – Form T-6.
- JV / Consortium Declaration, if applicable – Form T-12.
- Any other document specifically mentioned in the RFP, Data Sheet or Instructions to Bidders.
- Financial Proposal in prescribed BOQ Excel format.
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