Key Tender Details

Scope of Work

The selected training provider / individual trainer will be responsible for conducting a structured 5-day advanced training programme for Indian Navy personnel. The training will focus on safety, human behaviour, incident analysis, and military-specific adaptation of analytical frameworks.

Training Curriculum

The scope includes the following phases:

Phase 1 – Foundations & Conceptual Understanding, Day 1
The trainer will cover the genesis, background and evolution of HFACS. The session should explain the need and relevance of HFACS in military operations, including safety, human error analysis and accident prevention. It will also identify key differences between military and civilian application contexts.

Phase 2 – Analytical Breakdown, Day 2
The training will include detailed HFACS Nano Code Analysis, mapping of Nano Codes across different military services such as Navy, Army and Air Force, and selected civilian sectors such as aviation, maritime and healthcare. The trainer will also introduce ACCIMAP deconstruction, covering government / policy, organisation, supervisory and operational levels.

Phase 3 – Correlation & Evaluation, Day 3
The trainer will establish linkages between HFACS Nano Codes and ACCIMAP levels. A reference framework aligning both models will be developed, along with an evaluation methodology to assess incidents using both HFACS and ACCIMAP.

Phase 4 – Adaptation & Structured Revision, Day 4 and Day 5
The final phase will include customisation of HFACS Nano Codes for Indian Navy-specific operations and modification of the ACCIMAP structure for naval command, control and operational hierarchy.

Expected Deliverables

The selected bidder is expected to provide the following outputs:

1. Concept note on HFACS relevance in military operations.
2. Detailed Nano Code Mapping document.
3. ACCIMAP breakdown and interpretation guide.
4. Integrated HFACS and ACCIMAP reference matrix.
5. Evaluation methodology framework.
6. Final customised model for the Indian Navy.
7. Structured revision handbook / SOP.
8. Standardised analysis template.
9. Guidelines for investigators and safety officers.
10. Proposed integrated framework combining HFACS and ACCIMAP for naval use.

Pre-Qualification Criteria

Bidders must meet the eligibility and qualification requirements mentioned in the GeM bid document and uploaded ATC. The key pre-qualification conditions include:

1. The bidder must have at least 2 years of past experience in same or similar services.
2. Similar service experience is mandatory.
3. The bidder must submit experience-related documents along with the bid.
4. The bidder should not be under liquidation, court receivership, similar proceedings or bankruptcy. An undertaking must be uploaded with the bid.
5. The bidder must accept the technical specifications and submit signed / stamped confirmation of compliance.
6. The bidder must upload all certificates and documents requested in the bid document, ATC and corrigendum, if any.

Eligibility Criteria

The bidder must be registered and eligible to participate on the GeM portal. The tender is open to qualified service providers / individual trainers who can deliver advanced training at the buyer’s location.

For service bids, the bidder must be the service provider of the offered service. Traders or unrelated resellers are not eligible for MSE purchase preference in service-based bids.

MSE bidders may receive relaxation in experience and turnover criteria subject to submission and validation of required supporting documents. Startup relaxation for experience and turnover is not provided in this tender.

Financial Criteria

The bid document requires submission of bidder turnover documents. However, the uploaded bid does not clearly mention a specific minimum average annual turnover amount. Bidders should therefore upload valid turnover documents as required by GeM and the buyer.

The bidder must also upload an undertaking confirming that the organisation is not bankrupt, under liquidation, court receivership or similar proceedings.

Experience Criteria

The bidder must have 2 years of experience in providing same or similar services.

For past experience of similar services, the bidder must have successfully executed similar services over the current financial year and the last three financial years, meeting one of the following conditions:

1. Three similar completed services costing not less than 40% of the estimated cost; or
2. Two similar completed services costing not less than 50% of the estimated cost; or
3. One similar completed service costing not less than 80% of the estimated cost.

Valid proof may include contract copies with invoices and self-certification, client execution certificate with contract value, or other supporting documents such as third-party inspection release notes.

Tender Fee and EMD

No tender fee is mentioned in the bid document. The GeM bid also states that EMD is not required.

Since EMD is not required, bidders do not need to submit EMD payment instruments. MSE relaxation is available for experience and turnover criteria, subject to submission of valid supporting documents, but EMD exemption is not separately relevant because the tender itself does not require EMD.

Submission Guidelines

Bids must be submitted online through the GeM portal before the prescribed closing date and time. The bid is a two-packet bid, meaning bidders should carefully separate technical and financial submissions as per GeM requirements.

Bidders should ensure the following before submission:

1. Upload all required eligibility, experience, turnover and certificate documents.
2. Do not include price-related information in the technical bid.
3. Submit the financial bid with complete price breakup, as required.
4. Ensure acceptance of technical specifications and ATC conditions.
5. Attend or refer to clarifications from the pre-bid meeting where applicable.
6. Monitor the GeM dashboard for clarifications, representation window, corrigendum and reverse auction updates.
7. Ensure all labour law and statutory compliance requirements are met.

Important Dates and Deadlines

Required Details and Compliance Table

Document Checklist

Bidders should prepare and upload the following documents:

1. GeM registration and bidder profile details.
2. Experience criteria documents.
3. Copies of previous contracts / purchase orders / supply orders for same or similar services.
4. Contract copy with invoice and self-certification, wherever applicable.
5. Client execution certificate with contract value, if available.
6. Any other proof of contract execution such as third-party inspection release note.
7. Bidder turnover document.
8. MSE / Udyam Registration certificate, if claiming MSE benefits.
9. Supporting documents for experience / turnover relaxation, if applicable.
10. GST registration copy.
11. PAN copy.
12. Signed and stamped confirmation of technical specification compliance.
13. Technical compliance matrix duly filled.
14. Undertaking that the bidder is not under liquidation, court receivership, bankruptcy or similar proceedings.
15. Acceptance of ATC and special conditions.
16. Financial bid with complete price breakup.
17. Any additional certificate requested in the bid document, ATC or corrigendum.