Tender Overview

The Ministry of Defence (Department of Military Affairs, HQ IDS) has invited bids through GeM for providing training services in Networking, Information Technology, and Cyber Security. The contract is project-based and aims to enhance technical competencies in critical digital domains.

Tender Summary Table

Scope of Work

The selected bidder will be responsible for:

1. Delivering training programs in Networking, IT, and Cyber Security
2. Ensuring compliance with SOW, SLA, and regulatory standards
3. Providing technical training modules and delivery
4. Supporting service through dedicated helpline and escalation matrix
5. Maintaining local presence (office in consignee state mandatory)
6. Meeting all labour law compliance requirements
   

Eligibility Criteria

Minimum 3 years of experience in similar services

Must have executed:

1. 3 similar projects (≥40% value), OR
2. 2 projects (≥50% value), OR
3. 1 project (≥80% value)

Experience must be with Govt/PSU/State organizations

1. Not under liquidation or bankruptcy
2. Must have service support system & escalation matrix
3. Office presence in consignee state required

1. Minimum Average Annual Turnover: ₹20 Lakhs (last 3 years)
2. Net Worth Requirement: Not explicitly specified
3. Estimated Tender Value: ₹5,00,000

1. Tender Fee: Not Applicable (as per GeM norms)
2. EMD: Not Required
3. ePBG: 5% of contract value

1. Submission Mode: Online via GeM Portal
2. Bid Type: Two-Packet Bid (Technical + Financial)
3. Evaluation Method: Total Value Wise
4. Reverse Auction: Applicable
5. Bid Validity: 180 Days

1. Upload all required documents (experience, turnover, certificates)
2. Provide proof of past project execution
3. Ensure compliance with ATC, SLA, and SOW documents
4. Missing documents may lead to rejection

1. Bid Publishing Date: 17 March 2026
2. Pre-Bid Meeting: Not Mentioned
3. Last Date of Submission: 07 April 2026 (17:00 hrs)
4. Bid Opening Date: 07 April 2026 (17:30 hrs)

Document Checklist

Bidders must upload:

1. ✔ Audited Balance Sheets / CA Certificate (Turnover proof)
2. ✔ Past Experience Documents (Work Orders / Completion Certificates)
3. ✔ Bidder Undertaking (Financial standing)
4. ✔ Service Support Details (Helpline & escalation matrix)
5. ✔ Office Location Proof
6. ✔ Certificates requested in ATC
7. ✔ Additional documents as per bid