Tender Summary at a Glance

The RFP specifies a tender fee of ₹1,500 and EMD of ₹1,20,800, while bids are to be submitted online through the Tripura e-Procurement portal. The RFP's critical-date table also identifies the online-only submission mode and the original bid schedule.

Scope of Work

The selected implementing agency will be responsible for planning and delivering the complete training programme for healthcare staff across all eight districts of Tripura.

The major responsibilities include:

1. Participant Identification

The implementing agency is required to coordinate with the concerned authorities and healthcare institutions for identifying eligible participants and maintaining the required participant database.

2. Training Design and Curriculum Development

The agency will prepare training needs assessments, curriculum and training materials in accordance with the prescribed training requirements. The RFP refers to topics covering IHIMS, ABDM, digital health tools, data privacy and related contextual issues.

3. On-Site Hands-on Training

The agency must conduct on-site, hands-on training under the RPL model, based on the prescribed model curriculum.

4. One-Day Session Plan

A detailed session plan is required, including day-wise and hour-wise training schedules, trainer allocation, and other implementation details.

5. Hands-on and Practical Training

The training is intended to provide practical exposure to IHIMS/ABDM digital health tools and their use in day-to-day healthcare operations.

6. Assessment and Certification

The implementing agency will conduct assessments and support certification. The RFP provides for a minimum attendance requirement of 80%, with assessment and certification subject to the specified process.

7. Reporting and Compliance

The agency must submit training-related reports, attendance records, completion/certification reports and other documentation required by the Directorate of Skill Development.

These responsibilities are set out in the RFP's Scope of Work section on pages 9–10.

Professional Qualification and Eligibility Criteria

The tender sets out specific minimum eligibility requirements for prospective implementing agencies.

1. Legal Status

The bidder must be a legally registered entity with valid registration/incorporation documentation.

Supporting registration/incorporation documents are required.

2. Minimum Average Annual Turnover

The bidder must have a minimum average annual turnover of ₹10 crore during the three financial years:

1. FY 2023-24
2. FY 2024-25
3. FY 2025-26

The turnover must be supported by a CA certificate along with balance sheets for the specified financial years.

The pre-bid minutes confirm that a request to reduce the turnover requirement to ₹2.5 crore or permit DPIIT/Startup India recognition as an alternative was not accepted. Therefore, bidders are required to comply with the turnover criterion stated in the RFP.

3. Digital Health Training Experience

The bidder must have a minimum of five financial years of experience in conducting digital health training, with relevant supporting documentation such as work orders/MOUs and completion certificates.

The authority specifically clarified during the pre-bid process that general healthcare skill training does not substitute for the stipulated digital health/health-IT training experience.

4. Prior Digital Health/Software Training Experience

The RFP requires prior experience relating to digital health/software training, including experience with Central Government, State Government or government healthcare-sector organisations, as specified in the eligibility criteria.

5. Number of Users Trained

The eligibility criteria require evidence of having successfully trained a minimum of 3,000 users in a relevant digital health environment/platform, with documentary proof.

The authority did not accept a request during pre-bid to substitute this requirement with experience deploying software/digital health solutions for 3,000 users.

6. Statutory Registrations

The RFP requires the bidder to submit applicable statutory registrations and compliance certificates, including PAN, GST and other applicable statutory registrations/compliance documents specified in the tender.

Financial Criteria

The technical evaluation table awards additional marks for turnover above the minimum threshold, but the minimum eligibility turnover is ₹10 crore.

Net worth note: I have not identified a separate minimum net-worth figure in the supplied 20-page RFP. It should therefore not be presented as a mandatory numerical threshold unless a later corrigendum or tender-portal document specifies one.

Tender Fee and EMD Details

Tender Fee

₹1,500

Earnest Money Deposit

₹1,20,800

The tender specifies that the EMD is to be submitted through an Electronic Bank Guarantee (eBG).

Importantly, the pre-bid clarification specifically confirms that physical Bank Guarantee submission is not accepted as an alternative. The EMD must be submitted as an eBG through the e-Procurement portal.

EMD Beneficiary

The pre-bid minutes confirm the beneficiary as:

Public Works Department (R&B), Government of Tripura

The eBG is to be issued accordingly.

EMD Exemption

No specific EMD exemption provision is identified in the supplied tender documents. Prospective bidders should therefore follow the EMD requirement stated in the RFP unless the official e-procurement portal or a subsequent corrigendum provides otherwise.

Tender Timeline and Important Dates

The pre-bid meeting was held online on 21 September 2026 at 4:00 PM through Google Meet.

The subsequent corrigendum dated 25 September 2026 extended the bid submission deadline from 25 September to 3 October 2026 at 5:00 PM and shifted the opening from 25 September to 3 October 2026 at 5:30 PM.

Submission Guidelines

The tender is to be submitted online only through the Tripura Government e-Procurement portal:

https://tripuratenders.gov.in

The bidder is required to:

1. Register/enrol on the e-Procurement portal, where applicable.
2. Obtain/use a valid Class 3 Digital Signature Certificate (DSC).
3. Download the tender/RFP documents and relevant forms.
4. Prepare the technical and supporting documents in the prescribed format.
5. Upload the required documents in PDF format as specified by the tender.
6. Pay the prescribed tender fee.
7. Submit the EMD through the prescribed Electronic Bank Guarantee (eBG) mechanism.
8. Complete online submission before the revised deadline of 3 October 2026 at 5:00 PM.
9. Ensure the bid is digitally signed and successfully submitted on the portal.
10. Retain the online submission/acknowledgement records for reference.

The RFP instructions specifically require bidders to use the e-Procurement portal and submit the required documents electronically; the instructions also address DSC, document format and online submission requirements.

Document Checklist for Bidders

Based on the RFP and its annexures, the following checklist can be used for bid preparation.

The RFP's submission requirements specifically list the covering letter, PAF, eligibility self-declaration, non-blacklisting affidavit, proposed training plan/curriculum, proposed day/session plan and trainer CVs/certificates among the proposal components.

Trainer Qualification Requirements

The tender also places emphasis on qualified trainers.

The pre-bid clarification states that trainers certified by NSDC/concerned Sector Skill Council (SSC), or another Government-recognised/accredited independent training or certification body in the relevant trade/job role, may be considered subject to submission of valid documentary evidence.

The RFP also identifies relevant healthcare/digital-health qualifications and experience for trainers. The pre-bid record references bodies and institutions including the Healthcare Sector Skill Council (HSSC), National Health Authority (NHA), Ministry of Health and Family Welfare, State Health & Family Welfare Department/NHM, NIHFW, AIIMS, Government Medical Colleges and NABH-accredited hospitals, among other specified routes.

Technical Evaluation Highlights

The RFP provides a technical evaluation framework covering areas including:

1. Average annual turnover
2. Experience in digital health training
3. Experience in local/state digital health projects
4. Number of users trained on digital health platforms
5. Trainer deployment and capacity
6. NSDC/SSC certification
7. Project application/technical proposal

The evaluation section provides a 100-mark technical evaluation framework, with the turnover criterion receiving marks based on turnover bands above the minimum threshold.

This is important for bidders because meeting the minimum eligibility criteria is distinct from obtaining marks under the technical evaluation criteria.

Key Pre-Bid Clarifications

The pre-bid meeting minutes form an integral part of the tender document and are to be treated as amendment/modification of the relevant tender clauses.

Some important clarifications include:

Turnover

A request to reduce the minimum turnover to ₹2.5 crore or allow DPIIT/Startup India recognition as an alternative was not accepted.

Five-Year Digital Health Experience

The request to reduce the five-year digital health training experience requirement was not accepted.

3,000 Users

The authority did not replace the specified user-training eligibility requirement with general software/digital-health deployment experience.

EMD

Physical BG is not accepted as an alternative. The EMD must be submitted through eBG only via the e-Procurement portal.

General Healthcare Training

Experience in general healthcare skill training alone does not satisfy the specified digital health training experience criterion.

Project and Payment Structure

The RFP states that the assignment/contract is for a period of 60 days from the date of signing of the agreement.

The payment schedule is milestone-linked, with payments connected to activities including creation of login credentials, initiation of training, completion of training/assessment/certification for successive batches of participants, and final completion. The RFP also specifies reporting obligations during implementation.

Estimated Cost

Estimated Tender Cost: Not specified in the supplied RFP documents.

The available documents specify the tender fee of ₹1,500 and EMD of ₹1,20,800, but I have not identified a separate estimated contract value/cost in the supplied 20-page RFP and 4-page pre-bid minutes.

For publication on SkillCouncils.com, it would be preferable to state “Estimated Cost: Not specified in the tender document” rather than deriving an estimated value from the EMD.

Industry / Sector

Primary Industry: Healthcare & Digital Health

Associated Sectors:

1. Skill Development
2. Healthcare Training
3. Digital Health
4. Health-IT
5. Medical Records Management
6. ABDM
7. IHIMS
8. Recognition of Prior Learning (RPL)
9. Government Training & Capacity Building

SEO Keywords

Primary Keywords:

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Secondary Keywords:

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9. ₹10 crore turnover tender
10. Tripura healthcare tender

Important Dates

Who Can Apply?

The opportunity is relevant to organisations with experience in digital health training, healthcare IT, skill development, healthcare-sector training and capacity building, provided they satisfy all mandatory eligibility, experience, turnover, statutory, trainer and documentary requirements contained in the RFP.

Prospective bidders should carefully review the complete RFP, corrigendum, pre-bid minutes and official e-Procurement portal requirements before submitting a proposal.

Official Tender Portal: https://tripuratenders.gov.in

Quick Eligibility Reference

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