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Tender Details

Tender ID Tender1991
Reference No. TendersTime1991
Tender Brief LIC invites bids for procurement and implementation of DPDP Act 2023 and DPDP Rules 2025 compliance tools
Tender Description The Life Insurance Corporation of India (LIC) has invited proposals for the Procurement and Implementation of Tools related to the Digital Personal Data Protection (DPDP) Act, 2023 and DPDP Rules, 2025.
Pre-Qualification Criteria

Scope of Work

The selected bidder will be responsible for procurement, implementation, integration, deployment, testing, training and post-implementation support of privacy and data protection tools aligned with the DPDP Act, 2023 and DPDP Rules, 2025.

The major solution modules include:
  1. Data Privacy Notice Management
  2. Consent Management Platform
  3. Cookie Consent Management
  4. Data Discovery and Mapping
  5. Data Principal Rights Management, including grievance redressal
  6. Data Protection Impact Assessment (DPIA)
  7. Record of Processing Activities (ROPA) with integration to DPIA
  8. Personal Data Breach Management
  9. Third-Party Vendor Risk Management
  10. Compliance Reporting and Dashboards
  11. Workflow Management
  12. DPDP Program Management Portal
Major Implementation Activities
The scope broadly covers:
  1. Project planning and design workshops
  2. Assessment of LIC's existing IT architecture and security environment
  3. Business and technical requirement analysis
  4. Solution architecture and implementation planning
  5. Integration with existing LIC applications and systems
  6. Data discovery, mapping and privacy management
  7. Configuration and deployment of the proposed privacy automation solution
  8. Quality assurance and testing
  9. User Acceptance Testing (UAT)
  10. Production deployment
  11. OEM validation and audit
  12. Training and knowledge transfer
  13. User manuals, SOPs and technical documentation
  14. Post-deployment monitoring and support
  15. Performance optimisation and issue resolution
  16. Compliance reporting and dashboards
  17. Business Continuity and Disaster Recovery support
  18. Periodic audits and remediation activities
Pre-Qualification / Minimum Eligibility Criteria
The revised RFP requires bidders to satisfy all applicable Minimum Eligibility Criteria at the time of bid submission. Failure to meet any mandatory criterion may result in rejection.
1. Legal Status
The bidder must:
  1. Be a system integrator and registered legal entity in India.
  2. Have been in operation for at least 5 years preceding the RFP date.
  3. Submit Certificate of Incorporation/Registration and company profile.
2. GST and PAN
The bidder must possess:
  1. Valid GST Registration
  2. Valid PAN
3. Financial Capability
The bidder must have an average annual turnover of at least ₹100 Crore during:
  1. FY 2023-24
  2. FY 2024-25
  3. FY 2025-26
Audited financial statements, balance sheets or appropriate CA certification are required.
4. Operating Profit and Net Worth
The bidder must:
  1. Have operating profit/EBITDA during each of the last three financial years.
  2. Have positive net worth as on the RFP date.
5. Relevant Experience
The bidder/OEM must have successfully implemented, or be in the process of implementing, privacy automation solutions covering areas such as:
  1. Consent Management
  2. Data Principal Rights Management
  3. Data Discovery
The experience must cover at least two organisations belonging to the insurance and/or banking sectors.
6. Mumbai Support Centre
The bidder and OEM should have a support centre in Mumbai with capability for:
  1. 24x7 onsite support
  2. Telephonic support
  3. Remote support
7. DPDP / Cyber Security Revenue
The bidder should have revenue of at least ₹50 Crore from DPDP-related projects and services / Cyber Security Projects during each of the last three financial years.
8. Data Privacy / IT Security Professionals
The bidder must have at least 30 permanent Data Privacy Professionals / IT Security Professionals on its payroll with relevant experience and certifications.
Indicative certifications include:
  1. CIPT
  2. CIPP/E
  3. CIPM
  4. DSCI Privacy Certifications
  5. CISSP
  6. OSCP
  7. CEH
  8. CISA
  9. CISM
9. Organisational Certifications
The bidder must hold any three of the specified certifications, including:
  1. ISO 27001
  2. ISO 9001
  3. ISO 22301
  4. ISO 20000
10. OEM Financial Capability
The proposed OEM must have an average annual turnover of at least ₹500 Crore during the last three audited financial years.
The OEM must also have:
  1. Positive EBITDA
  2. Positive PAT
  3. Positive Net Worth
during each of the specified financial years.
11. OEM Product Maturity
The proposed privacy automation solution must:
  1. Have been commercially available for at least 2 years
  2. Be implemented or under implementation with at least 3 enterprise customers
12. OEM Implementation Team
The OEM must have a dedicated implementation team comprising roles such as:
  1. Project Manager
  2. Solution Architect
  3. Privacy Consultant
  4. Technical Specialists
The relevant personnel should have minimum five years' experience.
13. Non-Blacklisting
The bidder should not have been blacklisted by:
  1. Government of India
  2. RBI
  3. SEBI
  4. IRDAI
as on the RFP date, subject to the conditions specified in the RFP.
14. No Duplicate / Multiple Participation
The bidder must confirm that related entities, subsidiaries, holding companies or connected persons/entities have not participated in the bidding process in violation of the RFP conditions.
15. Legal & Regulatory Expertise
The bidder/OEM must have either:
  1. An in-house legal team with relevant data privacy expertise, or
  2. A signed MoU/contract with a law firm or privacy consultancy.
Relevant legal experts should demonstrate knowledge of DPDP Act implementation and BFSI regulatory advisory.
Financial Requirements
Financial Parameter
Requirement
Bidder Average Annual Turnover
Minimum ₹100 Crore
Turnover Period
FY 2023-24, FY 2024-25 & FY 2025-26
Operating Profit
Required during each of the last 3 financial years
Net Worth
Positive as on RFP date
DPDP / Cyber Security Revenue
Minimum ₹50 Crore per year for the specified 3 financial years
OEM Average Annual Turnover
Minimum ₹500 Crore
OEM EBITDA
Positive
OEM PAT
Positive
OEM Net Worth
Positive
EMD
₹83 Lakh
Bid Processing Fee
₹11,800 including GST
 
Estimated tender/RFP cost: The RFP does not specify a separate estimated project cost or tender value. Therefore, it should be displayed as "Not Specified in RFP" rather than estimating a value.
Tender Fee / Bid Processing Fee and EMD
Bid Processing Fee
The applicable Bid Processing Fee is ₹11,800/- inclusive of GST.
Eligible MSEs meeting the applicable exemption conditions may claim exemption by submitting the required MSME/NSIC documentation.
Earnest Money Deposit
The required EMD is:
₹83,00,000/- (Rupees Eighty-Three Lakhs Only)
The EMD is required in the form of a Bank Guarantee as per the prescribed format.
Eligible Micro and Small Enterprises may claim EMD exemption subject to the applicable conditions and submission of valid supporting documents.
Submission Guidelines
The tender follows a two-bid system consisting of:
  1. Eligibility / Technical Bid
  2. Commercial Bid
Online Submission
Bids are required to be submitted through the LIC e-Tendering portal:
Tender Wizard – LIC
All required documents must be scanned and uploaded through the online e-procurement system.
The bidder must use a valid Digital Signature Certificate (DSC) for online bid submission.
Physical Submission
The RFP also requires submission of physical hard copies as prescribed.
Key requirements include:
  1. Eligibility and Commercial Bids must be maintained separately.
  2. Separate sealed envelopes are required.
  3. Read-only pen drives are required as specified.
  4. Hard-copy and uploaded soft-copy contents should be identical.
  5. Documents should be properly indexed and serially numbered.
  6. Documents should be duly signed and stamped wherever required.
  7. The bid must be signed by the authorised signatory.
  8. Prices must not be disclosed in the Eligibility Bid.
  9. Commercial prices should be provided only in the Commercial Bid.
  10. EMD Bank Guarantee and Bid Processing Fee documents should be submitted as prescribed.
  11. Pre-Contract Integrity Pact must be duly completed and signed.
  12. Physical hard copies are required within the timeline specified in the RFP after eligibility bid opening.
Important: Bidders should also monitor LIC's tender portal for any further corrigendum, clarification or modification before submitting the bid.

Important Tender Dates
Activity
Date / Time
RFP Issuance / Publishing Date
13 July 2026
Document Collection Start
13 July 2026
Last Date for Pre-Bid Queries
20 July 2026, up to 03:00 PM
Pre-Bid Meeting
22 July 2026
Last Date for Bid Submission
04 September 2026, up to 03:00 PM
Eligibility Bid Opening
04 September 2026, 03:15 PM
Commercial Bid Opening
To be intimated later
 
Document Checklist for Bid Submission
Basic / Corporate Documents
  1. Certificate of Incorporation / Registration Certificate
  2. PAN Card
  3. GST Registration Certificate
  4. Company Profile
  5. Authorised Signatory Letter
  6. Covering Letter / Application Form
  7. Board Resolution / Authorisation, wherever applicable
  8. Details as required under Annexure-I
  9. Company Profile and other information as per Annexure-II
Financial Documents
  1. Audited Balance Sheet – FY 2023-24
  2. Audited Balance Sheet – FY 2024-25
  3. Audited Balance Sheet – FY 2025-26
  4. Profit & Loss Statements for the specified financial years
  5. CA Certificate confirming turnover
  6. CA Certificate confirming operating profit and net worth
  7. CA Certificate confirming DPDP / Cyber Security project revenue
  8. OEM financial documents, wherever applicable
Experience Documents
  1. Relevant Work Orders / Purchase Orders
  2. Engagement Letters, wherever applicable
  3. Completion Certificates
  4. Client Reference Letters / Emails
  5. Annexure-V – Bidder's Experience
  6. Evidence of implementation in Insurance / Banking organisations
Technical / Human Resource Documents
  1. CVs of proposed key professionals
  2. Professional certification copies
  3. Declaration regarding minimum Data Privacy / IT Security professionals
  4. ISO certification copies
  5. OEM product details
  6. OEM product maturity declaration
  7. OEM implementation team details
  8. Technical Compliance / Annexure-XV
  9. BOQ / BOM with detailed specifications
  10. OEM name, make and model details
Legal / Compliance Documents
  1. Self-Declarations as per Annexure-III
  2. Non-Blacklisting Declaration – Annexure-IV
  3. Land Border Clause – Annexure-XII
  4. Pre-Contract Integrity Pact – Annexure-XIV
  5. Manufacturer Authorisation Form (MAF) – Annexure-X
  6. OEM back-to-back support declaration
  7. Legal / Regulatory Expert CVs
  8. MoU / Contract with law firm or privacy consultancy, if applicable
Fee / Security Documents
  1. Bid Processing Fee – ₹11,800/-
  2. Valid MSME/NSIC exemption certificate, if claiming fee exemption
  3. EMD – ₹83,00,000/-
  4. EMD Bank Guarantee as per prescribed Annexure-VI
  5. Valid EMD exemption documentation, if applicable
Submission Media
  1. Complete Eligibility Bid soft copy
  2. Read-only pen drive as prescribed
  3. Separate commercial bid soft copy / pen drive
  4. Signed and stamped hard-copy bid
  5. Proper indexing and page numbering
  6. Separate sealed Eligibility Bid envelope
  7. Separate sealed Commercial Bid envelope
  8. Outer sealed Bid envelope
  9. Separate sealed envelope for Bid Processing Fee, EMD and Integrity Pact 
Key Points for Potential Bidders
This RFP is a high-value and technically specialised IT / Data Privacy procurement opportunity. The eligibility requirements are stringent and particularly relevant for established system integrators, cybersecurity companies, privacy technology providers and OEM-supported implementation partners.
Potential bidders should pay particular attention to:
  1. ₹100 Crore average annual bidder turnover requirement
  2. Positive net worth and operating-profit requirement
  3. ₹50 Crore annual DPDP/Cyber Security revenue requirement
  4. Minimum two relevant Banking/Insurance implementations
  5. Minimum 30 qualified privacy/IT security professionals
  6. Three required organisational certifications
  7. ₹500 Crore average annual OEM turnover
  8. Minimum two-year OEM product maturity
  9. Minimum three enterprise implementations for the OEM solution
  10. Mumbai-based 24x7 support capability
  11. Mandatory EMD of ₹83 Lakh, subject to eligible exemption provisions
  12. Compliance with the revised Annexures and corrigenda
  13. Online e-tender submission through the prescribed portal
  14. Physical submission requirements specified in the RFP
Minimum Average annual Turnover Minimum ₹100 Crore
Net Worth Positive
Minimum Experience Privacy automation implementation/under implementation for at least 2 organisations in Insurance and/or Banking sectors
Submission Mode Online + Physical Hard Copy as prescribed in RFP
EMD Exemption Yes – eligible MSEs as per applicable MSME Procurement Policy provisions
Tender Fee (Number) ₹11,800/- inclusive of GST
EMD (Number) ₹83 Lakh
Mode of EMD Bank Guarantee in prescribed format
Estimated Cost Not specified in the RFP
Start Date of Document Collection 13 July 2026
Pre-Bid Meeting Date 22 July 2026
Last Date for Submission 04 September 2026, up to 03:00 PM
Opening Date 04 September 2026, 03:15 PM
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