1. Upgrading SSC web and mobile platforms
2. Developing new modules and digital services
3. Managing examination lifecycle operations
4. Providing analytics and AI-based candidate support
5. Maintaining IT infrastructure and helpline services

1. Upgrade SSC web application architecture
2. Upgrade the mySSC mobile application for Android and iOS
3. Implement low-code platforms and improved security frameworks

1. One-Time Registration (OTR)
2. Online Application Forms
3. Exam City & Shift Selection
4. Admit Card Generation
5. Answer Key Challenge System
6. Score Normalization Engine
7. Skill Test Evaluation
8. Document Verification and Medical Examination Modules
9. Candidate Communication and Notification Systems

1. Automated workflow management
2. Merit list generation
3. Audit trails and approval mechanisms

1. Automatic dialer and IVR system
2. Integration with SSC helpline services

1. Candidate statistics
2. Examination progress tracking
3. Result monitoring
4. Grievance analytics

1. Application configuration
2. Admit card management
3. Result processing
4. Answer-key challenges
5. Post-examination processes

1. Application maintenance
2. Infrastructure monitoring
3. Disaster recovery management
4. Security and compliance

1. Upgrade of SSC toll-free helpline infrastructure
2. Deployment of trained helpline manpower for candidate queries.

1. Registered company under Companies Act / LLP / Society.
2. Must have been operating in India for at least 5 years.

1. CMMI-DEV Level 3 or higher certification.

1. Minimum annual turnover: ₹20 Crore from software development or services in each of the last three financial years.

1. Positive Profit Before Tax (PBT) in the last three financial years.

1. At least 100 software developers (BE/B.Tech/MCA) on payroll.

1. Minimum project value: ₹2 Crore each
2. End-to-end development including architecture, testing, and deployment
3. Large user base (500+ internal users or 10 lakh+ public users)

1. Central or State Government
2. PSUs or Autonomous Bodies
3. Public listed private companies

1. Must not be blacklisted by any government authority.

1. Complete proposal submission through the Central Public Procurement (CPP) Portal.

1. One hard copy of the Technical Bid
2. Separate sealed envelope for Pre-Qualification documents

1. Certificate of Incorporation
2. Power of Attorney for Authorized Signatory
3. Earnest Money Deposit / Bid Securing Declaration
4. CMMI-DEV Level 3+ Certification
5. Audited Financial Statements (Last 3 Years)
6. Turnover Certificate from Statutory Auditor
7. Profitability Certificate (PBT Statement)
8. Employee Strength Declaration
9. Work Orders / Completion Certificates for relevant projects
10. Client certificates for similar assignments
11. Affidavit regarding non-blacklisting
12. Technical Proposal documents as per RFP format

1. Technical Evaluation
   1. Verification of pre-qualification criteria
   2. Assessment of technical proposal
   3. Technical presentations and demonstrations
2. Financial Evaluation
   1. Opening of commercial bids for technically qualified bidders.

1. Combined Graduate Level Examination (CGL)
2. Combined Higher Secondary Level Examination (CHSL)
3. Junior Engineer Examination
4. Sub-Inspector in Delhi Police & CAPF
5. Multi-Tasking Staff (MTS) Examination
6. Stenographer Grade C & D Examination

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