🏛️ Tender Summary: CBSE RFP for Selection of System Integrator (Training Unit – TIFS Portal)

1. Develop and operate web and mobile applications (Android & iOS).
2. Integrate AI-based tools (chatbot, sentiment analysis, training recommendations).
3. Manage end-to-end training lifecycle: registration, scheduling, attendance (QR/GPS-based), payment, claims, grievance, and certification.
4. Build integrated LMS, CMS, digital library, community, and feedback modules.
5. Ensure compliance with MeitY, GIGW 3.0, WCAG 2.2, and data security norms.
6. Provide cloud hosting (MeitY-empaneled CSP), system administration, and O&M for 5 years post-implementation.
7. Deliver capacity building and change management training to CBSE teams.

1. 6 years total —
   1. 8 months: Development phase
   2. 4 months: Hyper-care phase
   3. 5 years: Operations & Maintenance
   4. Extendable by 1 year at +10% cost (resource component)

1. Establish a robust, scalable, AI-driven TIFS system to manage training for 15 lakh teachers.
2. Ensure seamless data flow between CBSE HQ, COEs, schools, and training venues.
3. Enable real-time analytics, monitoring, and decision-making for teacher training programs.

1. User Portals: Teacher, Resource Person, School, CoE Staff/Head, DDO, HQ, Super Admin
2. Core Modules:
   1. Training Management
   2. Attendance (GPS/QR)
   3. Feedback & Grievance
   4. Claim & Payment Management
   5. Content Library & CMS
   6. Community & Chatbot Support
3. Integrations: CBSE OASIS, SARAS, payment gateways, WhatsApp/SMS APIs, AI-based recommendation systems.

1. Legal Entity: Indian registered firm/company under Companies Act.
2. Experience:
   1. Minimum 3–5 years of experience in IT/ICT/e-governance system integration.
   2. At least 2–3 projects in design, development, and maintenance of similar scale for government/educational organizations.
3. Financial Criteria:
   1. Average annual turnover: likely ₹25–50 crore over last 3 financial years.
   2. Positive net worth.
4. Technical Manpower: Must have in-house team for software, infrastructure, cybersecurity, and PMU support.
5. Compliances:
   1. Not blacklisted/debarred.
   2. Compliance with Rule 144(xi) of GFR 2017 (no restricted country participation).
6. Consortium: Likely not permitted (to be confirmed in Section 12.9.1).

1. Mode: Online via https://eprocure.gov.in (CPPP Portal).
2. Physical Submission: Only original EMD to CBSE Training Unit, Dwarka.
3. Bid Format:
   1. Part I – Technical Proposal (Forms 1–11)
   2. Part II – Financial Proposal (Forms 1–2)
4. Bid Validity: 180 days.
5. Language: English.
6. Contact for Queries:
   Ms. Shweta Swapnil Moon, Nodal Officer (TIFS)
   Email: services@cbsedigitaledu.in

1. QCBS (70:30)
   1. Technical Evaluation includes:
      1. Relevant experience and similar projects
      2. Technical presentation and proposed approach
      3. Key personnel profiles
   2. Financial Evaluation based on least cost (L1) formula under weighted scoring.

1. Phase 1 (8 months): System design, development, testing, deployment.
2. Phase 2 (4 months): Hyper care, stabilization, and user onboarding.
3. Phase 3 (5 years): O&M, updates, helpdesk, and performance reporting.
4. Payments: Milestone-based as per deliverable acceptance.
5. Penalties: Linked to SLA breaches, resource replacement, and downtime.

1. Must comply with:
   1. MeitY, CERT-In, NICSI, and GIGW 3.0
   2. WCAG 2.2 accessibility standards
   3. Quarterly VAPT and annual penetration testing
2. Data hosting: MeitY-empaneled cloud.
3. Security controls: 2FA, SAML 2.0, TLS 1.3, encryption, VPN, and IP authentication.